# F24 Crisis Management Digital crisis management platform enabling real-time emergency response, team mobilisation, and incident coordination used by over 3,000 organisations globally. *This content is available in full at: https://www.fixinc.io/technology/f24* F24 is Fixinc's crisis management platform of choice, used by over 3,000 organisations globally to manage emergencies, mobilise teams, and respond in real time. Fixinc is the exclusive strategic partner for F24 in Oceania, providing implementation, support, and integration into resilience programs. ## Platform Capabilities F24 enables organisations to respond quickly, stay coordinated, and maintain control during critical events. The platform supports mass alerting through to full incident command, tailored to match team structures, organisational hierarchy, and risk profiles. Fixinc provides 24/7 support from within Oceania. ### Real-time Mobilisation Smart, automated call-trees instantly alert and activate internal teams, external partners, or Fixinc advisors based on location, skillset, and availability. ### Virtual Crisis Room FACT24 CIM provides a live incident workspace with digital whiteboards, role-based actions, situational dashboards, and secure communications. All activities are traceable and audit-ready. ### Structured Response Predefined action cards maintain consistent crisis management processes. Response teams understand what to do, when to act, and what has been completed from the first alert to the final report. ## Event Types Supported F24 is purpose-built for emergency communications and incident response, supporting: - Natural disasters - Cyber incidents - Public safety events - Product recalls - High-risk internal disruptions - Supply chain failures - Site disruptions The platform handles events ranging from alerting one team to coordinating an entire response network. ## Platform Features ### Customisation Structure roles, notifications, and workflows to match organisational requirements. The system aligns with specific risk profiles rather than requiring organisations to adapt to the platform. ### Accessibility Available via desktop and mobile application. Crisis teams can activate and respond in seconds regardless of location. ### Digital Command Centre Manage incidents without relying on spreadsheets, whiteboards, or back-to-back calls. The cloud-based system provides a centralised crisis leadership workspace. ## Implementation Approach Fixinc does not offer instant subscriptions to F24. Without a certain level of resilience maturity, the platform alone may not deliver value. Implementing the wrong tools too soon can waste time and budget. **Implementation Process:** 1. Discovery call and tailored demonstration to assess organisational fit 2. Review of current resilience capabilities and requirements 3. Determination of whether F24 is the appropriate crisis management solution 4. Optional 30-day access period to explore the platform before commitment Fixinc sets up organisational structures and response plans inside the platform. When a disruption occurs, key people receive instant notification, tasks are tracked, and events are managed through a live digital crisis room with Fixinc support if required. ## Development and Support **Practitioner-led:** Tools designed by resilience professionals with decades of field experience **Standards alignment:** Solutions align to business continuity, crisis management, and ITDR standards **Global development:** Engineers operate across New Zealand, Australia, Malaysia, Germany, and the United Kingdom **Continuous updates:** Monthly updates based on client needs and evolving global threats ## Case Study: Hastings District Council After Cyclone Gabrielle exposed critical gaps in communication and task coordination, Hastings District Council partnered with Fixinc to implement F24. The platform provided a common operating picture and digitally transformed response frameworks supporting real-time action, clarity, and resilience. - [Hastings District Council Case Study](https://docs.fixinc.io/case-studies/hasting-district-council.md): Emergency coordination post-Cyclone Gabrielle implementation ## Related Resources - [F24 Brochure Download](https://www.fixinc.io/technology/f24): Detailed platform overview available via download request - [Digital Business Continuity Plans](https://docs.fixinc.io/technology/online-business-continuity-plans.md): Platform for dynamic BCP management synced with live BIA data - [Technology Overview](https://docs.fixinc.io/technology.md): Full range of Fixinc technology solutions - [Case Studies](https://docs.fixinc.io/case-studies.md): Implementation examples across various organisations ## Frequently Asked Questions **Can I see how this would work in our organisation?** Fixinc offers short demonstrations and walkthroughs tailored to specific teams and structures. These sessions show how the platform would handle incidents before they occur. **How do Fixinc clients use it in a real incident?** Organisational structures and response plans are configured inside the platform during implementation. When a disruption occurs, key people receive instant notifications, tasks are tracked, and events are managed through a live digital crisis room with Fixinc support available if needed. **Is this something Fixinc built?** F24 is a global platform used by over 3,000 organisations. Fixinc is the exclusive strategic partner for F24 in Oceania, providing implementation, support, and integration into resilience programs. **What is F24 and how does it support crisis management?** F24 is a digital platform that helps manage emergencies, coordinate teams, send mass notifications, and respond in real time from one secure, cloud-based system. --- **View this page online:** https://www.fixinc.io/technology/f24 For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462