# Client Portal > A secure dashboard for Fixinc clients to track program milestones, access deliverables, manage documents, and monitor engagement progress in real time. *This content is available in full at: https://www.fixinc.io/technology/client-portal* The Client Portal simplifies and structures work with Fixinc by providing a real-time view into program milestones, deliverables, and progress. It brings entire engagements into one streamlined dashboard where clients can track milestones, view progress reports, access key documents, and monitor loyalty points. ## Core Functionality ### Real-time Program Visibility The Implementation Plan feature allows leadership teams to track sprint progress, upcoming milestones, and completed deliverables. Shareable reports can be downloaded at any time for stakeholders and board meetings. ### Secure Role-based Access Team members receive appropriate access levels based on their role. Project sponsors can review progress while finance teams track invoices, with sensitive information appropriately gated based on permissions. ### Centralised Document Management Documents, proposals, sprint summaries, invoices, and loyalty rewards are housed under one login with mobile and desktop access available. This reduces administrative friction from resilience programs. ## Key Features **Program Alignment** The Implementation Plan updates automatically as each milestone is reached, providing continuous visibility into project status and upcoming activities. **Customisable Structure** Internal teams and roles are mapped to the dashboard so users see only relevant information. This balances administrative simplicity with enterprise-grade control. **Speed and Transparency** Integrated schedules, notifications, and document management provide a direct line into Fixinc engagements, reducing email volume and accelerating progress. ## Access and Availability - Complimentary for [Maintenance Program](https://docs.fixinc.io/maintenance-program.md) clients - Available to other program clients for an additional fee, particularly for long-term or multi-phase engagements - Access is tiered by role to ensure appropriate information visibility - Supports syncing with Teams, email, and document storage systems ## Technology Standards - Designed by resilience professionals with field experience - Aligned to business continuity, crisis management, and ITDR standards - Developed by engineering teams across New Zealand, Australia, Malaysia, Germany, and the United Kingdom - Continuous updates based on client needs and evolving threat landscapes ## Frequently Asked Questions **What do teams use it for the most?** Most clients use it to stay aligned on their Implementation Plan, tracking milestones, deliverables, and progress in real time. It is also used to download reports and access sprint summaries for board updates or internal check-ins. **Can we integrate it with our internal tools?** Yes. The portal supports syncing with Teams, email, and document storage systems. Its primary strength is keeping everything centralised to avoid platform switching when managing resilience work. **Who can access the portal?** Any Fixinc client can be given access, including current program sponsors and stakeholders. Access is tiered by role so appropriate information is visible to each user. **Is it only available for Maintenance Program clients?** No. While complimentary for Maintenance Program clients, other program clients can opt in for a small additional fee, particularly for long-term or multi-phase engagements. **What is the Fixinc Client Portal?** A secure, personalised dashboard for viewing resilience program progress, tracking milestones, accessing documents, managing invoices, and monitoring loyalty rewards. ## Related Technology - [F24](https://docs.fixinc.io/technology/f24.md): Crisis management platform used by over 3,000 organisations globally to manage emergencies, mobilise teams, and respond in real time ## Related Services - [Business Impact Analysis](https://docs.fixinc.io/disciplines/business-impact-analysis.md): Assessment methodology for identifying critical business functions - [Business Continuity Plan](https://docs.fixinc.io/disciplines/business-continuity-plan.md): Documentation development for continuity procedures - [ITDR Training](https://docs.fixinc.io/disciplines/itdr-training.md): IT disaster recovery capability development --- **View this page online:** https://www.fixinc.io/technology/client-portal For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462