# New Zealand CIMS > Certified CIMS 3rd Edition training to strengthen crisis coordination, improve inter-agency collaboration, and manage incidents within New Zealand's national response framework. *This content is available in full at: https://www.fixinc.io/service/new-zealand-cims* The Coordinated Incident Management System (CIMS) is New Zealand's official framework for managing emergencies and incidents across multiple agencies. CIMS 3 is the current standard, focusing on shared structures, roles, and processes to ensure a consistent and coordinated response. Training in CIMS 3 provides participants with practical tools for managing incidents of varying complexity, enhancing interoperability between organisations, and improving clarity in roles and communication. It is essential for any organisation involved in emergency response or working with government and emergency services in New Zealand. ## CIMS Disciplines To support organisations in achieving resilience, Fixinc provides four New Zealand CIMS disciplines that, if validated annually, ensure comprehensive capability. Each discipline can be adopted individually but typically forms the core of a CIMS programme. When organisations first engage Fixinc, advisors review the progress of each discipline to determine current capability levels. ### Understand the Principles of CIMS This module builds a foundational understanding of New Zealand's Coordinated Incident Management System, giving participants clarity on roles, terminology, and how multi-agency coordination works in a crisis. - [Understand the Principles of CIMS](https://docs.fixinc.io/disciplines/understand-the-principles-of-cims.md): Foundational CIMS training covering roles and multi-agency coordination ### Apply The Application of CIMS Practical application module for implementing CIMS principles in operational contexts. - [Apply The Application of CIMS](https://docs.fixinc.io/disciplines/apply-the-application-of-cims.md): Practical implementation of CIMS in operational settings ### Identify CIMS Structure and Functions This module breaks down the core structure of CIMS, helping teams understand how response roles, functions, and coordination cells work together during an incident. - [Identify CIMS Structure and Functions](https://docs.fixinc.io/disciplines/identify-cims-structure-and-functions.md): Understanding response roles and coordination cells ### Demonstrate Situational Awareness This module helps teams recognise and maintain situational awareness during dynamic incidents, building confidence in information flow, priority-setting, and coordinated response. - [Demonstrate Situational Awareness](https://docs.fixinc.io/disciplines/demonstrate-situational-awareness.md): Building confidence in information flow and priority-setting ## Programme Integration New Zealand CIMS aligns with Fixinc's broader resilience framework: **Phase**: New Zealand CIMS forms the Planning Phase of the [Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md) lifecycle. **Maturity**: New Zealand CIMS involves four [Disciplines](https://docs.fixinc.io/disciplines.md) to reach full maturity. **Maintenance**: New Zealand CIMS makes up a component of the [Maintenance Program](https://docs.fixinc.io/maintenance-program.md) offering. **Getting Started**: Start a New Zealand CIMS programme within 48 hours with a [Consultation](https://docs.fixinc.io/consultation.md). ## The Tungsten Diamond When assessing the maturity of an organisation's CIMS capability, Fixinc measures against the Tungsten Diamond model. This framework maps the full corporate resilience spectrum from compliance and planning through to real-time response and technology. The [Advisory Board](https://docs.fixinc.io/advisory-board.md) supports end response, while the Directory and Resilience Services provide ongoing access to [tools](https://docs.fixinc.io/technology.md), insights, and partnerships needed to strengthen planning. - [Learn more about the Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md): Framework mapping corporate resilience spectrum ## Client Portal and Advisory Board F24 is the platform used for emergency notification and crisis management. It enables rapid, multi-channel communication during critical events, ensuring teams receive timely alerts and can coordinate effectively. Integrated with advisory services, F24 supports organisations in managing crises confidently and efficiently. - [Client Portal](https://docs.fixinc.io/technology/client-portal.md): Emergency notifications and crisis management platform ## Lead Advisor Brad Law is Fixinc's Global Head of Consulting with over 30 years in business continuity, IT, and crisis leadership across the UK, Europe, Asia, and Oceania. He is the architect behind the Tungsten Diamond framework and has supported governments, banks, universities, and utilities through real-world crises. **Experience highlights**: - Led resilience programmes across four continents and every major sector - Provides actionable advice grounded in real events rather than generic frameworks - Focuses on co-creation of resilience solutions with client organisations - [Book a consultation](https://docs.fixinc.io/consultation.md): Schedule a session with a Fixinc advisor ## CIMS Accreditation In New Zealand, accreditation for Coordinated Incident Management System training is provided by the New Zealand Qualifications Authority (NZQA). NZQA oversees quality assurance of education and training providers, ensuring CIMS courses meet national standards. Training providers must obtain NZQA consent to assess specific unit standards related to CIMS: - **Unit Standard 32158** (Level 3): CIMS 2 accreditation - **Unit Standard 29553** (Level 4): CIMS 4 accreditation Upon successful completion of accredited courses, learners receive nationally recognised credits recorded on their NZQA Record of Achievement. ## Frequently Asked Questions **How long does it typically take to implement a comprehensive resilience programme?** Implementation timeframes vary based on organisation size and complexity, typically ranging from 6 to 9 months. Fixinc provides a detailed project plan with milestones and can phase implementation to address priority areas first. The quickest programme rollout achieved was 4.5 weeks. **How do your services help organisations become more resilient?** Services help organisations prepare for, respond to, and recover from disruptions through integrated approaches to emergency management, crisis management, IT disaster recovery, and business continuity planning. These align with international standards and local regulatory requirements. **Are you able to accredit organisations with CIMS 2 and CIMS 4?** Yes. Fixinc holds NZQA consent to assess Unit Standard 32158 (Level 3) and Unit Standard 29553 (Level 4). Upon successful completion, learners receive nationally recognised credits. **What types of organisations do you typically work with?** Fixinc specialises in serving medium to large organisations across New Zealand, Australia, and Malaysia in both public and private sectors. Clients include financial institutions, government agencies, healthcare providers, and major corporations. View all [industries serviced](https://docs.fixinc.io/industries.md). **What is covered in CIMS training?** CIMS 2 and 4 training covers New Zealand's critical incident management system framework, including roles and responsibilities, information management, and coordination structures. Training offers both theoretical and practical components with scenario-based learning using recognisable case studies unique to New Zealand. ## Related Service - [Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md): Response plans, evacuation procedures, and emergency response technology --- **View this page online:** https://www.fixinc.io/service/new-zealand-cims For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462