# Executive Resilience Training > Eight-module crisis management program for senior executives, delivering leadership capability development, decision-making under pressure, and crisis response skills through three-hour focused sessions. *This content is available in full at: https://www.fixinc.io/service/executive-resilience-training* Fixinc's Executive Training is an eight-module program delivering crisis management solutions for leadership teams, executive teams, and board members. Each module is a three-hour session designed to build leadership capability, enhance decision-making under pressure, and strengthen crisis response. The program covers foundational crisis management principles, personal and corporate resilience techniques, and organisational policies and procedures for responding to disruption. The training ensures leaders can confidently navigate high-stakes situations through experiential learning from industry experts, supported by interactive case studies and proprietary benchmarking tools. ## Program Structure To support organisations in achieving true resilience, Fixinc provides 10 Executive Resilience Training Disciplines that form the foundation of a comprehensive program. Each discipline can be adopted individually but typically forms the majority of an Executive Resilience Training program. When organisations first engage Fixinc, advisors review the progress of each discipline to determine current capability. ## Training Modules ### Decision Making Under Pressure Crisis demands action without time for extended deliberation. This module trains leaders to cut through noise, trust process over panic, and make decisions when stakes are real. Focus areas include clarity, accountability, and the moments that define response success. - [Decision Making Under Pressure](https://docs.fixinc.io/disciplines/decision-making-under-pressure.md): Training for rapid, effective crisis decisions ### Crisis Communication Strategies In a crisis, silence is still a message. This module teaches leaders how to communicate with clarity, empathy, and authority when pressure is highest. Training covers finding the right words, tone, and rhythm before others control the narrative. - [Crisis Communication Strategies](https://docs.fixinc.io/disciplines/crisis-communication-strategies.md): Strategic communication training for crisis situations ### High-Impact Boardroom Exercise When the boardroom becomes the war room, theory is insufficient. This module immerses senior leaders in fast-paced, pressure-tested scenarios designed to sharpen decision-making, team dynamics, and executive presence. - [High-Impact Boardroom Exercise](https://docs.fixinc.io/disciplines/highimpact-boardroom-exercise.md): Immersive scenario training for senior leadership ### Crisis Preparedness Planning Organisations cannot predict the next crisis but can prepare for it. This module equips leaders with tools to assess risk, test assumptions, and build clarity across the business. Training goes beyond templates to build capability aligned with how organisations actually work. - [Crisis Preparedness Planning](https://docs.fixinc.io/disciplines/crisis-preparedness-planning.md): Risk assessment and preparedness framework development ### Navigating Crisis Survival Surviving the crisis is just the start. This module helps executives stabilise, adapt, and lead the organisation into recovery while protecting people, performance, and reputation. Focus extends beyond bouncing back to bouncing forward. - [Navigating Crisis Survival](https://docs.fixinc.io/disciplines/navigating-crisis-survival.md): Recovery leadership and organisational stabilisation ### The Human Side of a Crisis Crisis response is about people, not just systems and strategy. This module helps leaders understand stress, emotion, and behaviour under pressure so they can support others without losing their own edge. Focus is on human resilience as people are the response plan. - [The Human Side of a Crisis](https://docs.fixinc.io/disciplines/the-human-side-of-a-crisis.md): Psychological aspects of crisis leadership ### High Performance Training High-performance leaders are built in calm but revealed in chaos. Training uses real scenarios, applied leadership psychology, and crisis-tested frameworks. Focus is on fast, adaptive thinking and team alignment when decisions cannot wait. - [High Performance Training](https://docs.fixinc.io/disciplines/high-performance-training.md): Leadership psychology and adaptive thinking skills ### Leadership in a Crisis Crisis does not build character, it reveals it. This module sharpens leadership skills needed when control, clarity, and confidence matter most. Leaders receive a playbook to lead decisively through disruption. - [Leadership in a Crisis](https://docs.fixinc.io/disciplines/leadership-in-a-crisis.md): Executive leadership skills for disruption management ### Foundations of Crisis Management Organisations cannot manage a crisis without understanding how one works. This module provides a clear understanding of what crisis management is and is not. Training delivers a modern, usable model built on real-world frameworks and experience. - [Foundations of Crisis Management](https://docs.fixinc.io/disciplines/foundations-of-crisis-management.md): Core crisis management concepts and frameworks ### Evaluating Crisis Impacts The faster organisations understand what has affected them, the faster they recover. This module teaches leaders how to evaluate crisis impact across operations, people, and reputation without getting lost in details. Focus is on clarity, prioritisation, and next decisions. - [Evaluating Crisis Impacts](https://docs.fixinc.io/disciplines/evaluating-crisis-impacts.md): Impact assessment and prioritisation methods ## Program Integration Executive Resilience Training is the Planning Phase of the [Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md) lifecycle model. The program involves 10 disciplines to reach full maturity and comprises a third of the [Maintenance Program](https://docs.fixinc.io/maintenance-program.md) offering. Organisations can start an Executive Resilience Training program within 48 hours through the [Consultation package](https://docs.fixinc.io/consultation.md). ## Delivery Approach Fixinc delivers Executive Resilience Training by simplifying processes, returning to first principles, and standardising programs so anyone at any time can adopt how organisations plan and respond to disruption. Engagement with Fixinc Advisors represents a collaborative partnership held together by strong and reliable communication. ## Technology and Support ### Client Portal and Advisory Board F24 is the platform for emergency notification and crisis management. It enables rapid, multi-channel communication during critical events, ensuring teams receive timely alerts and can coordinate effectively. Integrated with advisory services, F24 supports organisations in managing crises confidently and efficiently. - [Client Portal](https://docs.fixinc.io/technology/client-portal.md): Emergency notification and crisis management platform ## Lead Advisor **Brad Law** is Fixinc's Global Head of Consulting with over 30 years of experience in business continuity, IT, and crisis leadership across the UK, Europe, Asia, and Oceania. Brad is the architect behind the Tungsten Diamond framework and has supported governments, banks, universities, and utilities through real-world crises. **Expertise includes:** - Frontline crises to boardroom strategy across four continents and every major sector - Actionable advice grounded in real events rather than recycled frameworks - Deep connection to the co-creation of resilience with client organisations [Book a consultation with Brad](https://docs.fixinc.io/consultation.md): Schedule an initial discussion ## Frequently Asked Questions **How do you ensure leadership teams are prepared for a crisis?** Training and validation is the single best way to confirm response teams are prepared for any disruption. Fixinc uses a mixture of ISO22301 standards, best-practice modules, and a unique executive crisis framework to ensure individuals are prepared to the highest level. **How do organisations begin working with Fixinc?** Engagement starts with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is developed based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, then the program begins. **How do you ensure program adoption across the organisation?** Fixinc uses a combination of engagement strategies including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels. Relationships are built with key team members through email campaigns, one-on-one meetings, and professional networking. **Do you provide ongoing support after program implementation?** Ongoing support is a core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This enables deep integration into the fabric of organisations and threat landscapes, builds relationships where support is always available, and holds Fixinc accountable to ensure resilience capability continuously grows. **What makes Fixinc different from other resilience solutions?** The simplicity of programs is the primary differentiator. Fixinc believes resilience can be a simple, modern skill developed through building a culture of resilience and removing the noise of bulky plans and poor technology. **How long does comprehensive resilience program implementation typically take?** Implementation timeframes vary based on organisation size and complexity, typically ranging from 6-9 months. Detailed project plans with milestones are provided, and implementation can be phased to address priority areas first. The quickest program rollout was 4.5 weeks. **How does Fixinc customise programs for different industries?** Programs are tailored based on industry-specific risks, regulatory requirements, and business goals through detailed assessments and expert consultations. Hundreds of millions of threat intelligence data sets through technology partnerships enable tailored programs for each organisation in any industry. - [Industries served](https://docs.fixinc.io/industries.md): Overview of sector-specific expertise **How is executive and board member training structured?** Executive training programs are concise and focused on strategic aspects of resilience. Sessions typically run for 2-4 hours and cover key responsibilities, decision-making frameworks, and governance requirements specific to senior leadership roles. Training also covers the psychology of crisis response, dealing with immense pressure scenarios, crisis communications, and media training. **What information is needed to get started?** Initially, understanding of current resilience capabilities, regulatory obligations, key risks, and strategic objectives is required. A detailed information request is provided once scope of engagement is agreed via the client portal. **How are service costs determined?** Pricing is based on scope of services required, organisation size, and complexity of requirements. Detailed proposals with clear deliverables are provided, and engagements can be structured to align with budget constraints. Typical client base has an annual business continuity budget of $45,000 AUD or an entire resilience program between $55,000 and $100,000 AUD. **How long does program rollout take?** Focus on streamlined project management processes enables efficient implementation. External factors like stakeholder meeting availability may impact time. Typically, a single program takes between 5 weeks and 3 months. **What ROI can organisations expect?** While ROI varies, organisations typically see benefits through reduced impact of disruptions, improved stakeholder confidence, competitive advantage, and reduced insurance premiums. Case studies demonstrating value realisation are available. **What types of organisations does Fixinc typically work with?** Fixinc specialises in serving medium to large-sized organisations across New Zealand, Australia, and Malaysia in both public and private sectors. Clients include financial institutions, government agencies, healthcare providers, and major corporations. **How much does a typical program cost?** Programs typically start from $10,000 AUD, with reviews as little as a few thousand. After establishing scope of work and requirements, an initial quote can be provided within the same day of enquiry. Fixinc believes in long-term partnerships, so budget constraints can be accommodated. ## Related Services - [Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md): Response plans, evacuation procedures, and response technology --- **View this page online:** https://www.fixinc.io/service/executive-resilience-training For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462