# Business Continuity > Corporate resilience advisory covering the full business continuity lifecycle including business impact analysis, continuity plans, scenario exercises, and ongoing program management. *This content is available in full at: https://www.fixinc.io/service/business-continuity* Business continuity ensures that essential functions remain operational during disruptions. By assessing risks, developing contingency plans, and integrating resilience strategies, organisations can maintain stability and safeguard critical processes. Fixinc provides 8 business continuity disciplines that, if validated annually, ensure organisational resilience. Each discipline can be adopted individually but typically forms the majority of a business continuity program. When organisations first engage with Fixinc, a review of each discipline determines current capability levels. ## Business Continuity Disciplines A modular approach to building business continuity programs: ### Policy and Framework Your business continuity program is only as strong as its foundation. This discipline establishes a policy and framework that works and is understood by personnel. - [Policy and Framework](https://docs.fixinc.io/disciplines/policy-and-framework.md): Foundational governance documentation for resilience programs ### Business Continuity Policy and Program Management Policy and program management is where business continuity becomes operational. This discipline covers how the entire program runs, not just individual plans. - [Business Continuity Policy and Program Management](https://docs.fixinc.io/disciplines/business-continuity-policy-and-program-management.md): Operational management of continuity programs ### Business Continuity Program Review and Audit Review and audit determines whether your business continuity program actually works through structured assessment processes. - [Business Continuity Program Review and Audit](https://docs.fixinc.io/disciplines/business-continuity-program-review-and-audit.md): Program validation and compliance assessment ### Business Continuity Training Business continuity efforts mean nothing if personnel do not understand the fundamentals. This discipline trains teams to understand, own, and act on continuity requirements with confidence. - [Business Continuity Training](https://docs.fixinc.io/disciplines/business-continuity-training.md): Capability development for continuity personnel ### Desktop Scenario Exercises Scenario exercises bring plans to life through real events, tailored threats, and tough decisions without real-world consequences. - [Desktop Scenario Exercises](https://docs.fixinc.io/disciplines/desktop-scenario-exercises.md): Simulation-based plan validation and team development ### Threat Intelligence and Analysis Threat intelligence delivers actionable insights into potential threats, enabling proactive preparedness and tailored responses before disruptions occur. - [Threat Intelligence and Analysis](https://docs.fixinc.io/disciplines/threat-intelligence-and-analysis.md): Risk identification and threat monitoring ### Business Continuity Plan Your business continuity plan is more than a document. It serves as the playbook for keeping operations running when the unexpected occurs. - [Business Continuity Plan](https://docs.fixinc.io/disciplines/business-continuity-plan.md): Response documentation and procedures ### Business Impact Analysis Business impact analysis is where clarity begins. This discipline breaks down what matters most so organisations can protect it, prioritise it, and recover quickly. - [Business Impact Analysis](https://docs.fixinc.io/disciplines/business-impact-analysis.md): Critical function identification and recovery prioritisation ## Program Integration Business continuity integrates with the broader Fixinc resilience framework: - **Phase**: Business continuity is the planning phase of the [Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md) lifecycle - **Maturity**: Business continuity involves 8 disciplines to reach full maturity - **Maintenance**: Business continuity makes up a third of the [Maintenance Program](https://docs.fixinc.io/maintenance-program.md) offering - **Getting Started**: Start a business continuity program within 48 hours with the [Consultation package](https://docs.fixinc.io/consultation.md) ## What is Business Continuity Management A business continuity management program (BCM) is a plan that ensures an organisation can continue operating during and after a disruptive event. It involves identifying risks, assessing the impact on critical business functions, and developing strategies to minimise disruptions. **BCM Program Components**: - Policies, procedures, and protocols - Dedicated team - Backup and recovery plans for critical data - Redundant systems - Emergency communication protocols - Employee training - Testing and maintenance of the plan BCM is an essential tool for any organisation to reduce downtime and maintain reputation and financial stability. ## The Tungsten Diamond When assessing the maturity of business continuity, Fixinc measures against the Tungsten Diamond model. This diagram maps the full corporate resilience spectrum from compliance and planning through to real-time response and technology. The [Advisory Board](https://docs.fixinc.io/advisory-board.md) supports end response, while the [Directory](https://www.resilienceweb.com) and resilience services give ongoing access to [technology tools](https://docs.fixinc.io/technology.md), insights, and partnerships needed to strengthen planning. - [Learn more about the Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md): Framework for measuring organisational resilience maturity ## Technology Solutions ### Digital Business Impact Analysis Online toolkit for conducting and managing business impact assessments with integrated F24 emergency notification capabilities. - [Digital Business Impact Analysis](https://docs.fixinc.io/technology/business-impact-analysis.md): Software for BIA development and management ### Client Portal and Advisory Board Centralised access point for program resources and on-call advisory support during incidents. - [Client Portal](https://docs.fixinc.io/technology/client-portal.md): Digital platform for program management ### Digital Business Continuity Plans Platform for developing and maintaining continuity plans with multi-channel communication during critical events. - [Digital Business Continuity Plans](https://docs.fixinc.io/technology/online-business-continuity-plans.md): Software for BCP development ## Meet Your Advisor **Brad Law** is Fixinc's Global Head of Consulting with over 30 years in business continuity, IT, and crisis leadership across the UK, Europe, Asia, and Oceania. Brad is the architect behind the Tungsten Diamond framework and has supported governments, banks, universities, and utilities through real-world crises. **Experience**: - Frontline crises to boardroom strategy across four continents and every major sector - Straight, actionable advice grounded in real events rather than recycled frameworks - Collaborative approach focused on co-creation of resilience [Book a consultation with Brad](https://docs.fixinc.io/consultation.md): 45-minute discovery session ## Frequently Asked Questions **How do we begin working with Fixinc?** Start with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. Once signed, an engagement meeting is conducted within a 4-week window, then the program begins. **How do you ensure program adoption across the organisation?** A combination of engagement strategies including stakeholder workshops, training sessions, communication campaigns, and practical exercises build awareness and capability across all levels. Relationships with key team members through email campaigns, one-on-one meetings, and LinkedIn connections build trust and uncover issues from colleagues. **Do you provide ongoing support after the program is implemented?** Yes, ongoing support is a core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This allows deep integration with organisational fabric and threat landscape, builds relationships for continuous availability, and holds accountability for continuous resilience capability growth. **What makes Fixinc different from other resilience solutions?** Simplicity of programs. Resilience can be a simple, modern skill developed through building a culture of resilience and removing the noise of bulky plans and poor technology. **How long does it typically take to implement a comprehensive resilience program?** Implementation timeframes vary based on organisation size and complexity, typically ranging from 6-9 months. Detailed project plans with milestones are provided and implementation can be phased to address priority areas first. The quickest program rollout was 4.5 weeks. **How does Fixinc customise resilience programs for different industries?** Programs are tailored based on industry-specific risks, regulatory requirements, and business goals through detailed assessments and expert consultations. Hundreds of millions of threat intelligence data sets through technology partnerships enable tailored programs for each organisation in any industry. **What information is needed to get started?** Initially, understanding of current resilience capabilities, regulatory obligations, key risks, and strategic objectives. A detailed information request is provided once scope is agreed via the client portal. **How is service cost determined?** Pricing is based on scope of services required, organisation size, and complexity of requirements. Activities start from a base investment. Typical client base has an annual business continuity budget of $45,000 or an entire resilience program between $55,000 and $100,000. **How do the services help organisations become more resilient?** Comprehensive services help organisations prepare for, respond to, and recover from disruptions through integrated approaches to emergency management, crisis management, IT disaster recovery, and business continuity planning aligned with international standards and local regulatory requirements. **How long does it take for a program to be rolled out?** Streamlined project management processes utilise proprietary technology to create implementation plans. Typically, a single program takes between 5 weeks and 3 months, with external factors like stakeholder availability potentially impacting timing. **What ROI can organisations expect from implementing these programs?** While ROI varies, organisations typically see benefits through reduced impact of disruptions, improved stakeholder confidence, competitive advantage, and reduced insurance premiums. Case studies demonstrating value realisation are available. **What types of organisations does Fixinc typically work with?** Fixinc serves medium to large-sized organisations across New Zealand, Australia, and Malaysia in both public and private sectors. Clients include financial institutions, government agencies, healthcare providers, and major corporations. - [View all industries](https://docs.fixinc.io/industries.md): Complete list of industries served **How much does a typical program cost?** Programs typically start from $10,000 AUD. Reviews are as little as a few thousand. An initial quote can be provided within the same day of enquiry. If budgets are a restraint, flexible arrangements are available. ## Case Studies Trusted by organisations across Oceania and ASEAN: - [University of Adelaide](https://docs.fixinc.io/case-studies/university-of-adelaide.md) - [Port of Tauranga](https://docs.fixinc.io/case-studies/port-of-tauranga.md) - [Serko](https://docs.fixinc.io/case-studies/serko.md) - [Meridian](https://docs.fixinc.io/case-studies/meridian.md) - [Venues Otautahi](https://docs.fixinc.io/case-studies/venues-tautahi.md) - [Stride](https://docs.fixinc.io/case-studies/stride.md) - [EDL](https://docs.fixinc.io/case-studies/edl.md) - [Optus](https://docs.fixinc.io/case-studies/optus.md) - [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md) - [Auckland Memorial War Museum](https://docs.fixinc.io/case-studies/auckland-memorial-war-museum.md) - [UTS](https://docs.fixinc.io/case-studies/uts.md) - [New Plymouth District Council](https://docs.fixinc.io/case-studies/new-plymouth-district-council.md) ## Related Services - [Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md): Response plans, team training, evacuation procedures, and response technology --- **View this page online:** https://www.fixinc.io/service/business-continuity For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462