# Public Safety Resilience > Comprehensive crisis and emergency management strategies for public safety organisations, enhancing team preparedness through scenario exercises and strengthening decision-making capabilities to safeguard communities against natural disasters and emergencies. *This content is available in full at: https://www.fixinc.io/industries/public-safety* Public safety organisations require robust crisis management strategies to protect communities during emergencies. Fixinc partners with public safety teams to review and enhance emergency management plans, focusing on practical, actionable improvements. By conducting scenario exercises and aligning with ISO 22301:2019, organisations are prepared for any crisis, from natural disasters to public health emergencies. ## Why Resilience Matters for Public Safety Public safety organisations need comprehensive crisis and emergency management strategies to protect communities during emergencies. Fixinc supports these organisations by: - Enhancing team preparedness through scenario exercises - Strengthening decision-making capabilities - Ensuring communities are safeguarded against natural disasters and other emergencies - Building confidence to respond swiftly and effectively ## Resilience Approach Fixinc delivers tailored programs aligned to real-world operational risks for industries that cannot afford failure. **Program Principles**: 1. **Solution**: Tailored programs aligned to real-world operational risks 2. **Service**: Support in business continuity, crisis management, ITDR and more 3. **Client**: From frontline to boardroom, solutions that scale with your organisation 4. **Launch**: Rapid onboarding with no unnecessary complexity, built to show value quickly ## Resilience Programs for Public Safety With a focus on continuous improvement that keeps up with an evolving threat landscape, Fixinc ensures effective activity is constantly occurring. ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and couple it all together with leading response technology. - Includes 7 disciplines - [Explore Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md) ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises. Fixinc helps build and maintain the very best crisis management programs. - Includes 5 disciplines - [Explore Crisis Management](https://docs.fixinc.io/service/crisis-management.md) ### ITDR Information Technology Disaster Recovery (ITDR) plans help assess the severity of situations, activate teams, and select the right recovery strategy. - Includes 15 disciplines - [Explore ITDR](https://docs.fixinc.io/service/itdr.md) ### Incident Management From documentation reviews to training, technology and exercises, Fixinc helps organisations grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Explore Incident Management](https://docs.fixinc.io/service/Incident-Management.md) ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put teams through safe, realistic scenarios, explore gaps, and build significant resilience. - [Explore Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md) ### Validation Exercise Fixinc tests strategies through validation activities that give people the skills, confidence, and structure to respond when it counts. - Includes 5 disciplines - [Explore Validation Exercise](https://docs.fixinc.io/service/validation.md) ### Resilience Training Service training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Explore Resilience Training](https://docs.fixinc.io/service/resilience-training.md) ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the ultimate standard for business continuity, proving commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Explore ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. - Includes 10 disciplines - [Explore Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Explore New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md) ### Business Continuity Evolve organisational resilience journey with a Fixinc Business Continuity Program. Covering the full business continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Explore Business Continuity](https://docs.fixinc.io/service/business-continuity.md) ## Service Locations Fixinc operates across Australia, New Zealand, and Malaysia with offices and advisory services available in multiple cities. **Australia**: - Sydney: Australia's financial powerhouse, managing risks like cyber threats and infrastructure strain - Canberra: Australia's political hub, focusing on government continuity and national security **New Zealand**: - Wellington: The political and cultural heart of New Zealand, addressing earthquake risk and protecting government and creative industries **Malaysia**: - Kuala Lumpur: Malaysia's economic hub, requiring continuity strategies to mitigate cyber risks and infrastructure challenges ## Frequently Asked Questions **How quickly can you start working with us?** Depending on the scope, Fixinc can begin discovery and implementation within 1-2 weeks. For urgent validation activities or crisis support, mobilisation can occur even faster. **How do we begin working with your organisation?** Fixinc starts with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is then developed based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, and then the program begins. **How do you ensure program adoption across the organisation?** Fixinc uses a combination of engagement strategies, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. Relationships are built with key members of the team through email campaigns, one-on-one meetings, and connecting over LinkedIn to build trust and uncover issues or ideas. **Do you provide ongoing support after the program is implemented?** Yes, and it is the core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This allows deep integration into the fabric of the organisation and threat landscape, building relationships where support is always available, and holding Fixinc accountable to ensure resilience capability is continuously growing. **What makes Fixinc different from other resilience solutions?** First and foremost, it is the simplicity of programs. Fixinc believes that resilience can be a simple, modern skill developed through building a culture of resilience, and removing the noise of bulky plans and poor technology. **Do you offer one-off services or long-term programs?** Fixinc specialises in long-term resilience through the Maintenance Program, but also offers short-term engagements. Most clients begin with a single service and scale into a full partnership. **What information do you need from us to get started?** Initially, understanding current resilience capabilities, regulatory obligations, key risks, and strategic objectives is required. A detailed information request is provided once scope of engagement is agreed via the client portal. **What happens after the initial engagement is complete?** Fixinc does not disappear after delivery. Through the Loyalty Program and Maintenance model, connections are maintained, evolving risks are reviewed, and ongoing improvements are made so resilience remains future-proof. **What kind of outcomes can we expect from your services?** Clear documentation, trained teams, and validated plans. More than that, confidence in the program and real-world readiness across people, processes, and systems. **How long does it take for a program to be rolled out?** The team focuses heavily on streamlined project management processes. Internal technology creates implementation plans that make every step seamless. External factors like getting teams involved with meetings may impact time, but techniques are available to speed this up. Typically, a single program can take between 5 weeks and 3 months. **What makes Fixinc different from traditional consulting firms?** Fixinc is not an average tick-box consultancy. The company combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. **How much does a typical program cost?** In most cases, programs start from $10,000 AUD. However, reviews are as little as a few thousand. After establishing a scope of work and requirements, an initial quote can be provided within the same day of enquiry to pinpoint a more appropriate fee. Fixinc believes in long-term partnerships, so if budgets are a restraint, they can work with clients. ## Related Resources - [About Fixinc](https://docs.fixinc.io/about.md): Learn more about the team and company background - [Case Studies](https://docs.fixinc.io/case-studies.md): View client success stories and outcomes - [All Services](https://docs.fixinc.io/services.md): Explore the full range of resilience services - [All Disciplines](https://docs.fixinc.io/disciplines.md): View specific resilience disciplines available - [Maintenance Program](https://docs.fixinc.io/maintenance-program.md): Three-year structured resilience program --- **View this page online:** https://www.fixinc.io/industries/public-safety For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462