# Mining Resilience Services > Customised business continuity and crisis management solutions for the mining industry, addressing operational and environmental risks to maintain productivity and safeguard resources across Australia, New Zealand, and Malaysia. *This content is available in full at: https://www.fixinc.io/industries/mining* Fixinc strengthens resilience for mining businesses with tailored emergency management and business continuity plans. Solutions enhance capabilities in risk mitigation, operational stability, and resource protection, ensuring productivity during disruptions. From supply chain challenges to environmental disruptions, the mining industry faces unique risks. Fixinc reviews current processes, removing inefficiencies to deliver tailored business continuity and crisis management solutions. With ISO 22301:2019-aligned strategies, scenario exercises, and ITDR support, operations remain steady even in the face of adversity. ## Program Approach Fixinc delivers resilience programs for mining organisations through four key elements: 1. **Solution**: Tailored programs aligned to real-world operational risks 2. **Service**: Support in business continuity, crisis management, ITDR and more 3. **Client**: From frontline to boardroom, solutions that scale with organisational needs 4. **Launch**: Rapid onboarding with no unnecessary complexity, built to show value quickly ## Resilience Programs for Mining With a focus on continuous improvement that keeps up with an evolving threat landscape, effective activity is constantly occurring across all program areas. ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and integrate response technology. - Includes 7 disciplines - [Explore Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md) ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises to build and maintain effective crisis management programs. - Includes 5 disciplines - [Explore Crisis Management](https://docs.fixinc.io/service/crisis-management.md) ### ITDR Information Technology Disaster Recovery (ITDR) plans help assess the severity of situations, activate teams, and select the right recovery strategy. - Includes 15 disciplines - [Explore ITDR](https://docs.fixinc.io/service/itdr.md) ### Incident Management From documentation reviews to training, technology and exercises, Fixinc helps organisations grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Explore Incident Management](https://docs.fixinc.io/service/Incident-Management.md) ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put teams through safe, realistic scenarios, explore gaps, and build significant resilience. - [Explore Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md) ### Validation Exercise Validation activities give people the skills, confidence, and structure to respond when it counts. Strategies are tested, not just documented. - Includes 5 disciplines - [Explore Validation Exercise](https://docs.fixinc.io/service/validation.md) ### Resilience Training Service training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Explore Resilience Training](https://docs.fixinc.io/service/resilience-training.md) ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the ultimate standard for business continuity, proving commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Explore ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. - Includes 10 disciplines - [Explore Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Explore New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md) ### Business Continuity Evolve organisational resilience with a Fixinc Business Continuity Program. Covers the full business continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Explore Business Continuity](https://docs.fixinc.io/service/business-continuity.md) ## Operating Locations for Mining Fixinc operates across Australia, New Zealand, and Malaysia with specific expertise in mining regions. ### Australia **Perth**: Perth's reliance on mining and exports makes it vital to address risks tied to isolation and resource sector disruptions. [Contact Perth office](https://docs.fixinc.io/contact/perth.md) **Brisbane**: A growing city with a focus on logistics, Brisbane benefits from resilience plans to combat flooding and supply chain risks. [Contact Brisbane office](https://docs.fixinc.io/contact/brisbane.md) **Darwin**: With its tropical climate and strategic location, Darwin benefits from plans to address cyclones and supply chain vulnerabilities. [Contact Darwin office](https://docs.fixinc.io/contact/darwin.md) ### Malaysia **Kuching**: As a centre for culture and trade, Kuching benefits from strategies to address river flooding and supply chain challenges. [Contact Kuching office](https://docs.fixinc.io/contact/kuching.md) ## Frequently Asked Questions ### How do we begin working with your organisation? Start with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is developed based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, and then the program begins. ### How do you ensure program adoption across the organisation? A combination of engagement strategies is used, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. Relationships are built with key members through email campaigns, one-on-one meetings, and professional networking. ### Do you provide ongoing support after the program is implemented? Yes, and this is the core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This allows deep integration into the fabric of organisations and threat landscapes, builds relationships where support is always available, and holds Fixinc accountable to ensure resilience capability is continuously growing. ### What makes Fixinc different from other resilience solutions? The simplicity of programs distinguishes Fixinc. Resilience can be a simple, modern skill developed through building a culture of resilience and removing the noise of bulky plans and poor technology. ### How quickly can you start working with us? Depending on the scope, discovery and implementation can begin within 1 to 2 weeks. For urgent validation activities or crisis support, mobilisation can occur even faster. ### Do you offer one-off services or long-term programs? Fixinc specialises in long-term resilience through the Maintenance Program, but also offers short-term engagements. Most clients begin with a single service and scale into a full partnership. ### What makes Fixinc different from traditional consulting firms? Fixinc combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. ### What information do you need from us to get started? Initially, understanding of current resilience capabilities, regulatory obligations, key risks, and strategic objectives is required. A detailed information request is provided once the scope of engagement is agreed via the client portal. ### How long does it take for a program to be rolled out? The team focuses heavily on streamlined project management processes, using technology to create implementation plans that make every step seamless. External factors like team availability may impact time, but techniques exist to speed this up. Typically, a single program can take between 5 weeks and 3 months. ### What happens after the initial engagement is complete? Fixinc does not disappear after delivery. Through the Loyalty Program and Maintenance model, connections are maintained, evolving risks are reviewed, and ongoing improvements are made so resilience remains future-proof. ### What kind of outcomes can we expect from your services? Clear documentation, trained teams, and validated plans. Beyond that, confidence in the program and real-world readiness across people, processes, and systems. ### How much does a typical program cost? In most cases, programs start from $10,000 AUD. However, reviews cost as little as a few thousand. After establishing a scope of work and requirements, an initial quote can be provided within the same day of enquiry. Fixinc believes in long-term partnerships, so if budgets are a restraint, flexible arrangements can be discussed. ## Related Resources - [All Services](https://docs.fixinc.io/services.md): Overview of all resilience services offered - [All Disciplines](https://docs.fixinc.io/disciplines.md): Complete list of resilience disciplines available - [Case Studies](https://docs.fixinc.io/case-studies.md): Examples of resilience work across industries - [About Fixinc](https://docs.fixinc.io/about.md): Learn more about the Fixinc team and approach --- **View this page online:** https://www.fixinc.io/industries/mining For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462