# Local Government Resilience > Resilience services for local government organisations to protect essential public services, maintain community confidence, and ensure operational continuity during crises and disruptions. *This content is available in full at: https://www.fixinc.io/industries/local-government* Local governments are critical during community crises, and resilience is essential. Fixinc simplifies emergency and crisis management plans, aligning them with ISO 22301:2019 for streamlined, practical solutions. By conducting scenario exercises and strengthening business continuity strategies, Fixinc prepares teams to maintain essential services and public confidence during disruptions. Fixinc equips local governments with emergency and crisis management solutions to protect essential services. By focusing on capabilities like stakeholder communication, compliance, and continuity, critical operations endure during community crises. ## Service Approach **01. Solution:** Tailored programs aligned to real-world operational risks **02. Service:** Support in business continuity, crisis management, ITDR and more **03. Client:** From frontline to boardroom, solutions that scale with your organisation **04. Launch:** Rapid onboarding with no unnecessary complexity, built to show value quickly ## Resilience Programs for Local Government With a focus on continuous improvement that keeps up with an evolving threat landscape, effective activity is constantly occurring. The following programs are relevant and agile to local government requirements. ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and couple it together with Europe's leading response technology. Includes 7 disciplines. - [Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md): Build response plans, evacuation procedures and emergency response capabilities ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises. Build and maintain effective crisis management programs. Includes 5 disciplines. - [Crisis Management](https://docs.fixinc.io/service/crisis-management.md): Develop crisis plans and validate through scenario exercises ### ITDR Information Technology Disaster Recovery (ITDR) plans help assess the severity of situations, activate teams, and select the right recovery strategy. Includes 15 disciplines. - [ITDR](https://docs.fixinc.io/service/itdr.md): IT disaster recovery planning and implementation support ### Incident Management From documentation reviews to training, technology and exercises, Fixinc helps organisations grow competitive and effective incident management maturity in as little as six months. Includes 6 disciplines. - [Incident Management](https://docs.fixinc.io/service/Incident-Management.md): Develop incident management capabilities through training and exercises ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put teams through safe, realistic scenarios, explore gaps, and build significant resilience. - [Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md): Validate plans through realistic scenario-based exercises ### Validation Exercise Testing strategies rather than just writing them. Validation activities give people the skills, confidence, and structure to respond when it counts. Includes 5 disciplines. - [Validation](https://docs.fixinc.io/service/validation.md): Test and validate resilience strategies through structured exercises ### Resilience Training Service Training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. Includes 2 disciplines. - [Resilience Training](https://docs.fixinc.io/service/resilience-training.md): Build resilience culture through structured training programs ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the standard for business continuity, proving commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. Includes 10 disciplines. - [ISO 22301](https://docs.fixinc.io/service/iso22301.md): Achieve and maintain ISO 22301:2019 certification ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. Includes 10 disciplines. - [Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md): Leadership training on resilience fundamentals and procedures ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. Includes 4 disciplines. - [New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md): CIMS training for New Zealand incident coordination framework ### Business Continuity Evolve organisational resilience with a Fixinc Business Continuity Program. Covers the full business continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more. Includes 8 disciplines. - [Business Continuity](https://docs.fixinc.io/service/business-continuity.md): Full business continuity lifecycle support and implementation ## Operating Locations Fixinc operates across Australia, New Zealand, and Malaysia with local presence in key cities. ### Australia - [Canberra](https://docs.fixinc.io/contact/canberra.md): Australia's political hub with focus on government continuity and national security - [Adelaide](https://docs.fixinc.io/contact/adelaide.md): Known for wine and defence sectors requiring continuity plans for unique industrial base - [Sydney](https://docs.fixinc.io/contact/sydney.md): Australia office location ### New Zealand - [Wellington](https://docs.fixinc.io/contact/wellington.md): Political and cultural heart of New Zealand with earthquake risk considerations for government and creative industries - [Auckland](https://docs.fixinc.io/contact/auckland.md): Commercial hub facing infrastructure strain and severe weather events requiring robust business continuity - [Christchurch](https://docs.fixinc.io/contact/christchurch.md): New Zealand office location ### Malaysia - [Kuala Lumpur](https://docs.fixinc.io/contact/kuala-lumpur.md): Economic hub requiring continuity strategies to mitigate cyber risks and infrastructure challenges ## Frequently Asked Questions ### How do we begin working with Fixinc? Start with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is developed based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, and the program begins. ### How do you ensure program adoption across the organisation? A combination of engagement strategies is used, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels. Relationships are built with key team members through email campaigns, one-on-one meetings, and connecting through professional networks to build trust and uncover issues or ideas. ### What happens after the initial engagement is complete? Fixinc maintains connection through the Loyalty Program and Maintenance model, reviewing evolving risks and making ongoing improvements so resilience remains future-proof. ### Do you provide ongoing support after the program is implemented? Yes, and it is the core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This allows deep integration into the organisation's fabric and threat landscape, building relationships where support is always available, and holding accountability to ensure resilience capability continuously grows. ### How quickly can you start working with us? Depending on scope, discovery and implementation can begin within 1-2 weeks. For urgent validation activities or crisis support, mobilisation can happen even faster. ### What kind of outcomes can we expect from your services? Clear documentation, trained teams, and validated plans. Beyond that, confidence in programs and real-world readiness across people, processes, and systems. ### What makes Fixinc different from other resilience solutions? The simplicity of programs. Many organisations are led to believe that the threat landscape is evolving at an unprecedented rate, but this creates fear through marketing without legitimate data. Resilience can be a simple, modern skill developed through building a culture of resilience and removing the noise of bulky plans and poor technology. ### What information do you need from us to get started? Initially, understanding of current resilience capabilities, regulatory obligations, key risks, and strategic objectives. A detailed information request is provided once scope of engagement is agreed via the client portal. ### How long does it take for a program to be rolled out? The team focuses heavily on streamlined project management processes using proprietary technology to create implementation plans that make every step seamless. External factors like scheduling team meetings may impact time, but techniques are available to speed this up. Typically, a single program can take between 5 weeks and 3 months. ### Do you offer one-off services or long-term programs? Fixinc specialises in long-term resilience through the Maintenance Program, but also offers short-term engagements. Most clients begin with a single service and scale into a full partnership. ### What makes Fixinc different from traditional consulting firms? Not a tick-box consultancy. Fixinc combines deep industry experience with modern, technology-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. ### How much does a typical program cost? In most cases, programs start from $10,000 AUD. However, reviews can be as little as a few thousand. After establishing a scope of work and requirements, an initial quote can be provided within the same day of enquiry. Fixinc believes in long-term partnerships, so if budgets are a restraint, flexible arrangements can be discussed. ## Case Studies Fixinc has delivered resilience services for organisations across various sectors: - [University of Adelaide](https://docs.fixinc.io/case-studies/university-of-adelaide.md): Higher education resilience implementation - [Port of Tauranga](https://docs.fixinc.io/case-studies/port-of-tauranga.md): Maritime and logistics sector resilience - [Serko](https://docs.fixinc.io/case-studies/serko.md): Technology sector business continuity - [Meridian](https://docs.fixinc.io/case-studies/meridian.md): Energy sector resilience program - [Venues Otautahi](https://docs.fixinc.io/case-studies/venues-tautahi.md): Events and venues sector emergency management - [Stride](https://docs.fixinc.io/case-studies/stride.md): Property sector business continuity - [EDL](https://docs.fixinc.io/case-studies/edl.md): Energy sector resilience implementation - [Optus](https://docs.fixinc.io/case-studies/optus.md): Telecommunications sector resilience - [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): Mining sector crisis management - [Auckland Memorial War Museum](https://docs.fixinc.io/case-studies/auckland-memorial-war-museum.md): Cultural institution emergency management - [UTS](https://docs.fixinc.io/case-studies/uts.md): Higher education business continuity - [New Plymouth District Council](https://docs.fixinc.io/case-studies/new-plymouth-district-council.md): Local government resilience program ## About Fixinc Fixinc is a people-first resilience advisory with a small but close group of professionals with global experience, passionate about innovation and resilience. - [About Fixinc](https://docs.fixinc.io/about.md): Learn more about the company and team --- **View this page online:** https://www.fixinc.io/industries/local-government For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462