# Insurance Resilience Services > Resilience programs for insurers enhancing capabilities in incident management, regulatory compliance, and reputational risk mitigation to navigate operational disruptions and financial risks. *This content is available in full at: https://www.fixinc.io/industries/insurance* Fixinc delivers resilience programs for insurers, enhancing capabilities in incident management, regulatory compliance, and reputational risk mitigation. These solutions ensure organisations can confidently navigate operational disruptions and financial risks. In an industry where risk management is the core business function, Fixinc enhances business continuity plans with streamlined, ISO-aligned strategies. Services include scenario exercises, ITDR support, and incident management training to help teams respond to operational disruptions, regulatory changes, or reputational risks. ## Program Approach Tailored programs are aligned to real-world operational risks specific to the insurance sector: 1. **Solution**: Tailored programs aligned to real-world operational risks 2. **Service**: Support in business continuity, crisis management, ITDR and more 3. **Client**: From frontline to boardroom, solutions that scale with organisational needs 4. **Launch**: Rapid onboarding with no unnecessary complexity, built to demonstrate value quickly ## Resilience Programs for Insurance Programs focus on continuous improvement that keeps pace with an evolving threat landscape, ensuring effective activity is constantly occurring. ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and integrate response technology. - Includes 7 disciplines - [Learn more about Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md) ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises. Fixinc helps build and maintain crisis management programs. - Includes 5 disciplines - [Learn more about Crisis Management](https://docs.fixinc.io/service/crisis-management.md) ### ITDR Information Technology Disaster Recovery plans help assess situation severity, activate teams, and select appropriate recovery strategies. - Includes 15 disciplines - [Learn more about ITDR](https://docs.fixinc.io/service/itdr.md) ### Incident Management From documentation reviews to training, technology and exercises, Fixinc helps organisations grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Learn more about Incident Management](https://docs.fixinc.io/service/Incident-Management.md) ### Desktop Scenario Exercise Put teams through safe, realistic scenarios, explore gaps, and build significant resilience through validation of plans and programs. - [Learn more about Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md) ### Validation Exercise Validation activities provide people with the skills, confidence, and structure to respond when it counts. - Includes 5 disciplines - [Learn more about Validation Exercise](https://docs.fixinc.io/service/validation.md) ### Resilience Training Service training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Learn more about Resilience Training](https://docs.fixinc.io/service/resilience-training.md) ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the standard for business continuity, proving commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Learn more about ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) ### CPS 230 Compliance Fixinc is a boutique, Sydney-based resilience consultancy that reviews current CPS 230 capability requirements, helping organisations meet this regulation within 5 to 10 weeks. - Includes 8 disciplines - [Learn more about CPS 230 Compliance](https://docs.fixinc.io/service/cps230.md) ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as organisation policies and procedures for disruption response. - Includes 10 disciplines - [Learn more about Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Learn more about New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md) ### Business Continuity Evolve organisational resilience with a Fixinc Business Continuity Program covering the full lifecycle including Business Impact Analysis, Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Learn more about Business Continuity](https://docs.fixinc.io/service/business-continuity.md) ## Operating Locations Fixinc operates across Australia, New Zealand, and Malaysia with offices in key cities: ### Australia **Sydney**: As Australia's financial powerhouse, Sydney's continuity hinges on managing risks like cyber threats and infrastructure strain **Melbourne**: With diverse industries and cultural significance, Melbourne needs strategies to handle threats like climate events and urban density challenges ### New Zealand **Auckland**: As New Zealand's commercial hub, Auckland faces risks like infrastructure strain and severe weather events, making robust business continuity essential for resilience and economic stability **Wellington**: The political and cultural heart of New Zealand, Wellington's earthquake risk highlights the need for resilient plans to protect government and creative industries ### Malaysia **Kuala Lumpur**: As Malaysia's economic hub, Kuala Lumpur requires continuity strategies to mitigate cyber risks and infrastructure challenges in a fast-paced urban environment ## Frequently Asked Questions ### How do we begin working with Fixinc? Starting with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is developed based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, and then the program begins. ### How do you ensure program adoption across the organisation? A combination of engagement strategies is used, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. Relationships are built with key members through email campaigns, one-on-one meetings, and LinkedIn connections. ### Do you provide ongoing support after the program is implemented? Yes, ongoing support is a core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This allows deep integration into the organisation and threat landscape, builds relationships with continuous availability to support, and holds accountability for ensuring resilience capability continuously grows. ### What makes Fixinc different from other resilience solutions? The simplicity of programs is the key differentiator. Many organisations are led to believe that the threat landscape is evolving at an unprecedented rate, which creates fear through marketing. Fixinc believes resilience can be a simple, modern skill developed through building a culture of resilience and removing the noise of bulky plans and poor technology. ### What happens after the initial engagement is complete? Through the Loyalty Program and Maintenance model, Fixinc stays connected, reviews evolving risks, and makes ongoing improvements so resilience remains future-proof. ### Do you offer one-off services or long-term programs? Fixinc specialises in long-term resilience through the Maintenance Program, but also offers short-term engagements. Most clients begin with a single service and scale into a full partnership. ### What information do you need from us to get started? Initially, understanding of current resilience capabilities, regulatory obligations, key risks, and strategic objectives is needed. A detailed information request is provided once scope of engagement is agreed via the client portal. ### What kind of outcomes can we expect from your services? Clear documentation, trained teams, and validated plans. Beyond that, confidence in the program and real-world readiness across people, processes, and systems. ### How quickly can you start working with us? Depending on scope, discovery and implementation can begin within 1 to 2 weeks. For urgent validation activities or crisis support, mobilisation can happen faster. ### How long does it take for a program to be rolled out? The team focuses heavily on streamlined project management processes using proprietary technology to create implementation plans that make every step seamless. External factors like scheduling team meetings may impact time, but techniques exist to speed this up. Typically, a single program can take between 5 weeks and 3 months. ### What makes Fixinc different from traditional consulting firms? Fixinc combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays. ### How much does a typical program cost? In most cases, programs start from $10,000 AUD. Reviews are as little as a few thousand. After establishing scope of work and requirements, an initial quote can be provided within the same day of enquiry. For budget-constrained organisations, Fixinc can work to find solutions. --- **View this page online:** https://www.fixinc.io/industries/insurance For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462