# Human Resources Resilience > Fixinc supports HR teams by building workforce resilience capabilities, focusing on absenteeism, staff shortages, and critical role management to enhance operational continuity and employee confidence during crises. *This content is available in full at: https://www.fixinc.io/industries/human-resources* HR professionals play a vital role during organisational disruptions. Fixinc partners with your team to develop business continuity plans that address workforce challenges like absenteeism or critical staff shortages. Through scenario exercises and incident management support, we help create a culture of resilience, ensuring your people and operations stay aligned during adversity. ## Why Resilience Matters for HR Tailored programs aligned to real-world operational risks support HR teams in managing workforce disruptions effectively. **Key Focus Areas:** - Tailored programs aligned to real-world operational risks - Support in business continuity, crisis management, ITDR and more - Solutions that scale from frontline to boardroom - Rapid onboarding with no unnecessary complexity, built to show value quickly ## Resilience Programs for Human Resources With a focus on continuous improvement that keeps up with an evolving threat landscape, we ensure effective activity is constantly occurring. ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and couple it all together with Europe's leading response technology. - Includes 7 disciplines - [Explore Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md): Response plans, team training, and evacuation procedures. ### Crisis Management Design, review, and create your crisis management plans. Validate them and test through scenario exercises. Fixinc will help you build and maintain the very best crisis management programs. - Includes 5 disciplines - [Explore Crisis Management](https://docs.fixinc.io/service/crisis-management.md): Plan development, validation, and testing services. ### ITDR Information Technology Disaster Recovery (ITDR) plans help you assess the severity of the situation, activate your team, and select the right recovery strategy. - Includes 15 disciplines - [Explore ITDR](https://docs.fixinc.io/service/itdr.md): IT disaster recovery planning and testing. ### Incident Management From documentation reviews to training, technology and exercises, Fixinc can help your organisation grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Explore Incident Management](https://docs.fixinc.io/service/Incident-Management.md): Training, documentation, and technology support. ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put your team through safe, realistic scenarios, explore gaps, and build significant resilience. - [Explore Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md): Realistic scenario testing and validation. ### Validation Exercise We don't just write strategies, we test them. Our validation activities give your people the skills, confidence, and structure to respond when it counts. - Includes 5 disciplines - [Explore Validation Exercise](https://docs.fixinc.io/service/validation.md): Skills development and response structure testing. ### Resilience Training Service training ensures your resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Explore Resilience Training](https://docs.fixinc.io/service/resilience-training.md): Team alignment and capability building. ### ISO 22301:2019 - Security and Resilience ISO 22301:2019 is the ultimate standard for business continuity, proving your commitment to resilience. Fixinc helps you achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Explore ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md): Certification preparation and maintenance. ### Executive Resilience Training Train your leadership team, executive team, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. - Includes 10 disciplines - [Explore Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md): Leadership-focused resilience development. ### New Zealand CIMS Strengthen your team's crisis coordination with certified CIMS-3rd-Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Explore New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md): National response framework training. ### Business Continuity Evolve your organisational resilience journey with a Fixinc Business Continuity Program. Covering the full business continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Explore Business Continuity](https://docs.fixinc.io/service/business-continuity.md): Full lifecycle continuity planning. ## Locations Fixinc operates across Australia, New Zealand, and Malaysia with offices in key cities. ### Australia **Sydney:** As Australia's financial powerhouse, Sydney's continuity hinges on managing risks like cyber threats and infrastructure strain. - [Sydney Office](https://docs.fixinc.io/contact/sydney.md): Regional support for Australian clients. **Melbourne:** With its diverse industries and cultural significance, Melbourne needs strategies to handle threats like climate events and urban density challenges. - [Melbourne Office](https://docs.fixinc.io/contact/melbourne.md): Regional support for Victorian clients. ### New Zealand **Auckland:** As New Zealand's commercial hub, Auckland faces risks like infrastructure strain and severe weather events, making robust business continuity essential for resilience and economic stability. - [Auckland Office](https://docs.fixinc.io/contact/auckland.md): Regional support for New Zealand clients. ### Malaysia **Kuala Lumpur:** As Malaysia's economic hub, Kuala Lumpur requires continuity strategies to mitigate cyber risks and infrastructure challenges in a fast-paced urban environment. - [Kuala Lumpur Office](https://docs.fixinc.io/contact/kuala-lumpur.md): Regional support for Malaysian clients. ## Frequently Asked Questions ### How do we begin working with your organisation? We start with an initial consultation to understand your needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. We can then develop a detailed project plan based on agreed priorities. Once signed, an hours' engagement meeting is conducted within a 4 week window, and then the program begins. ### How do you ensure program adoption across the organisation? We use a combination of engagement strategies, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. At a more general level, we build relationships with key members of your team through email campaigns, one on one meetings, and even connecting over LinkedIn. This builds trust and typically uncovers issues or ideas from more introverted colleagues. ### Do you provide ongoing support after the program is implemented? Yes, and in fact, it is our core service offering outcome. At Fixinc, we're seeking to build lifelong partnerships with individuals and organisations. This does two things: it allows us to pour ourselves into the very fabric of your organisation and threat landscape, build relationships where we are always available to support you, and hold ourselves accountable to ensure your resilience capability is continuously growing. ### What makes Fixinc different from traditional consulting firms? We're not your average tick-box consultancy. Fixinc combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. ### How quickly can you start working with us? Depending on the scope, we can begin discovery and implementation within 1-2 weeks. For urgent validation activities or crisis support, we can mobilise even faster. ### What makes Fixinc different from other resilience solutions? First and foremost, it is the simplicity of our programs. Many organisations and professionals are led to believe that the "threat landscape is evolving at an unprecedented rate", and whilst there is no legitimate data to support this claim, it only creates fear through marketing. We believe that resilience can be a simple, modern skill developed through building a culture of resilience, and removing the noise of bulky plans and poor technology. ### What kind of outcomes can we expect from your services? Clear documentation, trained teams, and validated plans. But more than that, you'll walk away with confidence in your program and real-world readiness across your people, processes, and systems. ### What information do you need from us to get started? Initially, we need to understand your current resilience capabilities, regulatory obligations, key risks, and strategic objectives. We'll provide a detailed information request once we agree on the scope of engagement via our client portal. ### How long does it take for a program to be rolled out? Our team focus heavily on streamlined project management processes. We utilise our own technology to create implementation plans that make every step seamless. External factors like getting your team involved with meetings may impact time, but we have techniques to speed this up. Typically, a single program can take between 5 weeks and 3 months. ### What happens after the initial engagement is complete? We don't disappear after delivery. Through our Loyalty Program and Maintenance model, we stay connected, review your evolving risks, and make ongoing improvements so your resilience remains future-proof. ### How much does a typical program cost? In most cases, you can expect programs to start from $10,000 AUD. However, reviews are as little as a few thousand. After we establish a scope of work and your requirements, we can provide you an initial quote within the same day of enquiry to pinpoint a more appropriate fee. We believe in long-term partnerships at Fixinc, so if budgets are a restraint, we can work with you. ### Do you offer one-off services or long-term programs? We specialise in long-term resilience through our Maintenance Program, but we also offer short-term engagements. Most of our clients begin with a single service and scale into a full partnership with us. ## Related Resources - [Maintenance Program](https://docs.fixinc.io/maintenance-program.md): Three-year structured resilience program. - [All Services](https://docs.fixinc.io/services.md): Complete list of resilience services. - [All Disciplines](https://docs.fixinc.io/disciplines.md): Detailed breakdown of service disciplines. - [Case Studies](https://docs.fixinc.io/case-studies.md): Examples of client outcomes. - [About Fixinc](https://docs.fixinc.io/about.md): Company background and team information. --- **View this page online:** https://www.fixinc.io/industries/human-resources For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462