# Government Resilience Services > Fixinc provides resilience services for government agencies, strengthening emergency management, incident response, and continuity planning to protect essential services and maintain public trust during crises. *This content is available in full at: https://www.fixinc.io/industries/government* Fixinc partners with government agencies to ensure operational resilience during crises. By simplifying emergency and crisis management plans, aligning with ISO standards, and conducting scenario exercises, teams are prepared to protect essential services and public trust during disruptions. Government agencies face unique challenges in maintaining continuity of governance and public service delivery. Fixinc resilience services help agencies respond to crises confidently with strategies tailored to real-world operational risks. ## Why Government Resilience Matters Government organisations require resilience programs that address specific operational challenges: 1. **Solution**: Tailored programs aligned to real-world operational risks 2. **Service**: Support in business continuity, crisis management, ITDR and more 3. **Client**: From frontline to boardroom, solutions that scale with organisational needs 4. **Launch**: Rapid onboarding with programs built to demonstrate value quickly ## Resilience Programs for Government Fixinc offers resilience programs designed to be relevant and agile to government environments. With a focus on continuous improvement that keeps pace with an evolving threat landscape, effective activity occurs consistently throughout the program. ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and integrate with leading response technology. - Includes 7 disciplines - [Explore Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md) ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises. Fixinc helps build and maintain effective crisis management programs. - Includes 5 disciplines - [Explore Crisis Management](https://docs.fixinc.io/service/crisis-management.md) ### ITDR (Information Technology Disaster Recovery) ITDR plans help assess the severity of situations, activate teams, and select the right recovery strategy. - Includes 15 disciplines - [Explore ITDR](https://docs.fixinc.io/service/itdr.md) ### Incident Management From documentation reviews to training, technology and exercises, Fixinc helps organisations grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Explore Incident Management](https://docs.fixinc.io/service/Incident-Management.md) ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put teams through safe, realistic scenarios, explore gaps, and build significant resilience. - [Explore Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md) ### Validation Exercise Fixinc tests strategies rather than just writing them. Validation activities give teams the skills, confidence, and structure to respond when it counts. - Includes 5 disciplines - [Explore Validation Exercise](https://docs.fixinc.io/service/validation.md) ### Resilience Training Service training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Explore Resilience Training](https://docs.fixinc.io/service/resilience-training.md) ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the standard for business continuity, demonstrating commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Explore ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. - Includes 10 disciplines - [Explore Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Explore New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md) ### Business Continuity Evolve organisational resilience with a Fixinc Business Continuity Program. Covering the full business continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Explore Business Continuity](https://docs.fixinc.io/service/business-continuity.md) ## Operating Locations for Government Fixinc operates across Australia, New Zealand, and Malaysia with offices and services available in key cities. ### Wellington, New Zealand The political and cultural heart of New Zealand. Wellington's earthquake risk highlights the need for resilient plans to protect government and creative industries. - [Contact Wellington Office](https://docs.fixinc.io/contact/wellington.md) ### Canberra, Australia Australia's political hub. Canberra's resilience focuses on mitigating risks to government continuity and national security. - [Contact Canberra Office](https://docs.fixinc.io/contact/canberra.md) ### Melbourne, Australia With its diverse industries and cultural significance, Melbourne needs strategies to handle threats like climate events and urban density challenges. - [Contact Melbourne Office](https://docs.fixinc.io/contact/melbourne.md) ### Kuala Lumpur, Malaysia As Malaysia's economic hub, Kuala Lumpur requires continuity strategies to mitigate cyber risks and infrastructure challenges in a fast-paced urban environment. - [Contact Kuala Lumpur Office](https://docs.fixinc.io/contact/kuala-lumpur.md) ## Frequently Asked Questions ### How do we begin working with Fixinc? We start with an initial consultation to understand your needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. We then develop a detailed project plan based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, and then the program begins. ### How do you ensure program adoption across the organisation? We use a combination of engagement strategies, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. At a more general level, we build relationships with key members of your team through email campaigns, one-on-one meetings, and connecting over LinkedIn. This builds trust and typically uncovers issues or ideas from more introverted colleagues. ### Do you provide ongoing support after the program is implemented? Yes, and in fact, it is our core service offering outcome. At Fixinc, we seek to build lifelong partnerships with individuals and organisations. This allows us to integrate into the fabric of your organisation and threat landscape, build relationships where we are always available to support you, and hold ourselves accountable to ensure your resilience capability is continuously growing. ### What happens after the initial engagement is complete? We do not disappear after delivery. Through our Loyalty Program and Maintenance model, we stay connected, review your evolving risks, and make ongoing improvements so your resilience remains future-proof. - [Learn about the Maintenance Program](https://docs.fixinc.io/maintenance-program.md) - [Learn about the Loyalty Program](https://docs.fixinc.io/loyalty-program.md) ### Do you offer one-off services or long-term programs? We specialise in long-term resilience through our Maintenance Program, but we also offer short-term engagements. Most clients begin with a single service and scale into a full partnership. ### What makes Fixinc different from other resilience solutions? First and foremost, it is the simplicity of our programs. We believe that resilience can be a simple, modern skill developed through building a culture of resilience, and removing the noise of bulky plans and poor technology. ### What makes Fixinc different from traditional consulting firms? Fixinc combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. ### How quickly can you start working with us? Depending on the scope, we can begin discovery and implementation within 1 to 2 weeks. For urgent validation activities or crisis support, we can mobilise even faster. ### What information do you need from us to get started? Initially, we need to understand your current resilience capabilities, regulatory obligations, key risks, and strategic objectives. We will provide a detailed information request once we agree on the scope of engagement via our client portal. ### How long does it take for a program to be rolled out? Our team focuses heavily on streamlined project management processes. We utilise our own technology to create implementation plans that make every step seamless. External factors like getting your team involved with meetings may impact time, but we have techniques to speed this up. Typically, a single program can take between 5 weeks and 3 months. ### What kind of outcomes can we expect from your services? Clear documentation, trained teams, and validated plans. But more than that, you will walk away with confidence in your program and real-world readiness across your people, processes, and systems. ### How much does a typical program cost? In most cases, you can expect programs to start from $10,000 AUD. However, reviews are as little as a few thousand. After we establish a scope of work and your requirements, we can provide you an initial quote within the same day of enquiry to pinpoint a more appropriate fee. We believe in long-term partnerships at Fixinc, so if budgets are a restraint, we can work with you. ## Related Resources - [All Services](https://docs.fixinc.io/services.md): Overview of all resilience services offered by Fixinc - [All Disciplines](https://docs.fixinc.io/disciplines.md): Detailed breakdown of specific resilience disciplines - [Case Studies](https://docs.fixinc.io/case-studies.md): Examples of Fixinc work with organisations - [About Fixinc](https://docs.fixinc.io/about.md): Learn more about the Fixinc team and approach --- **View this page online:** https://www.fixinc.io/industries/government For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462