# Education Resilience Services > Safeguard students, staff, and learning environments with continuity plans designed for educational institutions of all sizes across Australia, New Zealand, and Malaysia. *This content is available in full at: https://www.fixinc.io/industries/education* Fixinc supports educational institutions by strengthening crisis and emergency management capabilities. Solutions focus on safeguarding students, staff, and infrastructure while ensuring continuity of learning during disruptions. Educational institutions must protect students, staff, and operations during emergencies. Fixinc offers tailored business continuity and crisis management plans, ensuring seamless communication and recovery. By conducting scenario exercises and aligning with ISO 22301:2019, institutions are prepared to handle any disruption with confidence. ## Why Resilience Matters for Education Real resilience for industries that cannot afford failure: - **Solution**: Tailored programs aligned to real-world operational risks - **Service**: Support in business continuity, crisis management, ITDR and more - **Client**: From frontline to boardroom, solutions that scale with you - **Launch**: Rapid onboarding with no unnecessary complexity, built to show value quickly ## Resilience Programs for Education With a focus on continuous improvement that keeps up with an evolving threat landscape, effective activity is constantly occurring. The following programs are relevant and agile to the education sector: ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and couple it all together with Europe's leading response technology. - Includes 7 disciplines - [Explore Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md) ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises. Build and maintain the very best crisis management programs. - Includes 5 disciplines - [Explore Crisis Management](https://docs.fixinc.io/service/crisis-management.md) ### ITDR Information Technology Disaster Recovery (ITDR) plans help assess the severity of situations, activate teams, and select the right recovery strategy. - Includes 15 disciplines - [Explore ITDR](https://docs.fixinc.io/service/itdr.md) ### Incident Management From documentation reviews to training, technology and exercises, grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Explore Incident Management](https://docs.fixinc.io/service/Incident-Management.md) ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put teams through safe, realistic scenarios, explore gaps, and build significant resilience. - [Explore Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md) ### Validation Exercise Fixinc does not just write strategies, they are tested. Validation activities give people the skills, confidence, and structure to respond when it counts. - Includes 5 disciplines - [Explore Validation Exercise](https://docs.fixinc.io/service/validation.md) ### Resilience Training Service training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Explore Resilience Training](https://docs.fixinc.io/service/resilience-training.md) ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the ultimate standard for business continuity, proving commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Explore ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. - Includes 10 disciplines - [Explore Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Explore New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md) ### Business Continuity Evolve organisational resilience with a Fixinc Business Continuity Program. Covering the full business continuity lifecycle including Business Impact Analysis, Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Explore Business Continuity](https://docs.fixinc.io/service/business-continuity.md) ## Operating Locations for Education Fixinc operates across Australia, New Zealand, and Malaysia with offices in key cities: **Australia**: - **Sydney**: As Australia's financial powerhouse, Sydney's continuity hinges on managing risks like cyber threats and infrastructure strain - **Melbourne**: With its diverse industries and cultural significance, Melbourne needs strategies to handle threats like climate events and urban density challenges - **Canberra**: Australia's political hub, Canberra's resilience focuses on mitigating risks to government continuity and national security **New Zealand**: - **Auckland**: As New Zealand's commercial hub, Auckland faces risks like infrastructure strain and severe weather events, making robust business continuity essential for resilience and economic stability - **Wellington**: The political and cultural heart of New Zealand, Wellington's earthquake risk highlights the need for resilient plans to protect government and creative industries **Malaysia**: - Kuala Lumpur office available for regional support ## Frequently Asked Questions **What happens after the initial engagement is complete?** Fixinc does not disappear after delivery. Through the Loyalty Program and Maintenance model, the team stays connected, reviews evolving risks, and makes ongoing improvements so resilience remains future-proof. **How do we begin working with your organisation?** Starting with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is then developed based on agreed priorities. Once signed, an hours' engagement meeting is conducted within a 4 week window, and then the program begins. **How do you ensure program adoption across the organisation?** A combination of engagement strategies is used, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. Relationships are built with key members of teams through email campaigns, one on one meetings, and connecting over LinkedIn. This builds trust and typically uncovers issues or ideas from more introverted colleagues. **Do you provide ongoing support after the program is implemented?** Yes, and in fact, it is the core service offering outcome. Fixinc seeks to build lifelong partnerships with individuals and organisations. This allows the team to integrate into the very fabric of organisations and threat landscapes, build relationships where support is always available, and hold accountability to ensure resilience capability is continuously growing. **Do you offer one-off services or long-term programs?** Fixinc specialises in long-term resilience through the Maintenance Program, but short-term engagements are also offered. Most clients begin with a single service and scale into a full partnership. **What makes Fixinc different from other resilience solutions?** First and foremost, it is the simplicity of programs. Many organisations and professionals are led to believe that the threat landscape is evolving at an unprecedented rate, and whilst there is no legitimate data to support this claim, it only creates fear through marketing. Fixinc believes that resilience can be a simple, modern skill developed through building a culture of resilience, and removing the noise of bulky plans and poor technology. **What makes Fixinc different from traditional consulting firms?** Fixinc is not an average tick-box consultancy. The team combines deep industry experience with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. **What information do you need from us to get started?** Initially, understanding current resilience capabilities, regulatory obligations, key risks, and strategic objectives is needed. A detailed information request is provided once scope of engagement is agreed via the client portal. **How quickly can you start working with us?** Depending on the scope, discovery and implementation can begin within 1 to 2 weeks. For urgent validation activities or crisis support, mobilisation can happen even faster. **How long does it take for a program to be rolled out?** The team focuses heavily on streamlined project management processes. Fixinc technology is utilised to create implementation plans that make every step seamless. External factors like getting teams involved with meetings may impact time, but techniques are available to speed this up. Typically, a single program can take between 5 weeks and 3 months. **What kind of outcomes can we expect from your services?** Clear documentation, trained teams, and validated plans. But more than that, organisations walk away with confidence in their program and real-world readiness across people, processes, and systems. **How much does a typical program cost?** In most cases, programs start from $10,000 AUD. However, reviews are as little as a few thousand. After establishing a scope of work and requirements, an initial quote can be provided within the same day of enquiry to pinpoint a more appropriate fee. Fixinc believes in long-term partnerships, so if budgets are a restraint, accommodations can be made. ## Related Resources - [About Fixinc](https://docs.fixinc.io/about.md): Learn more about the Fixinc team and approach - [Case Studies](https://docs.fixinc.io/case-studies.md): View examples of work with organisations including universities and institutions - [All Services](https://docs.fixinc.io/services.md): Explore the full range of resilience services available - [All Disciplines](https://docs.fixinc.io/disciplines.md): View specific resilience disciplines and capabilities --- **View this page online:** https://www.fixinc.io/industries/education For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462