# Banking Resilience Services > Tailored resilience programs for banking institutions covering ITDR, business continuity, crisis management, and compliance solutions to protect operations and client trust during disruptions. *This content is available in full at: https://www.fixinc.io/industries/banking* Fixinc enhances resilience for banking institutions with tailored ITDR and business continuity solutions. The focus is on strengthening capabilities in operational recovery, compliance, and reputational risk management to ensure stability during crises. Banks face significant risks during crises, from cyberattacks to market volatility. Fixinc develops tailored resilience plans, integrating business continuity, ITDR, and crisis management strategies. By conducting scenario exercises and aligning with ISO 22301:2019, Fixinc helps safeguard operations and client trust. ## Program Approach The resilience approach for banking follows four key principles: 1. **Solution**: Tailored programs aligned to real-world operational risks 2. **Service**: Support in business continuity, crisis management, ITDR and more 3. **Client**: From frontline to boardroom, solutions that scale with organisational needs 4. **Launch**: Rapid onboarding with no unnecessary complexity, built to show value quickly ## Resilience Programs for Banking With a focus on continuous improvement that keeps up with an evolving threat landscape, effective activity is constantly occurring across the following service areas: ### Emergency Management Build strong emergency management response plans and programs, create confident teams, design professional evacuation plans, and integrate leading response technology. - Includes 7 disciplines - [Explore Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md) ### Crisis Management Design, review, and create crisis management plans. Validate them and test through scenario exercises to build and maintain effective crisis management programs. - Includes 5 disciplines - [Explore Crisis Management](https://docs.fixinc.io/service/crisis-management.md) ### ITDR Information Technology Disaster Recovery (ITDR) plans help assess the severity of situations, activate teams, and select the right recovery strategy. - Includes 15 disciplines - [Explore ITDR](https://docs.fixinc.io/service/itdr.md) ### Incident Management From documentation reviews to training, technology and exercises, Fixinc helps organisations grow competitive and effective incident management maturity in as little as six months. - Includes 6 disciplines - [Explore Incident Management](https://docs.fixinc.io/service/Incident-Management.md) ### Desktop Scenario Exercise No program or plan is ready until it is validated. Put teams through safe, realistic scenarios, explore gaps, and build significant resilience. - [Explore Desktop Scenario Exercise](https://docs.fixinc.io/service/scenario-exercise.md) ### Validation Exercise Testing strategies rather than just writing them. Validation activities give people the skills, confidence, and structure to respond when it counts. - Includes 5 disciplines - [Explore Validation Exercise](https://docs.fixinc.io/service/validation.md) ### Resilience Training Service training ensures resilience programs are expertly delivered, driving team alignment, stakeholder buy-in, and a stronger organisational resilience culture. - Includes 2 disciplines - [Explore Resilience Training](https://docs.fixinc.io/service/resilience-training.md) ### ISO 22301:2019 Security and Resilience ISO 22301:2019 is the ultimate standard for business continuity, proving commitment to resilience. Fixinc helps achieve and maintain certification with tailored frameworks, training, and expert guidance. - Includes 10 disciplines - [Explore ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) ### CPS 230 Compliance Fixinc is a boutique, Sydney-based resilience consultancy that reviews current CPS 230 capability requirements, helping organisations meet this regulation within 5 to 10 weeks. - Includes 8 disciplines - [Explore CPS 230 Compliance](https://docs.fixinc.io/service/cps230.md) ### Executive Resilience Training Train leadership teams, executive teams, or board members on the fundamentals of advanced personal and corporate resilience techniques as well as the organisation's entire policies and procedures to disruption. - Includes 10 disciplines - [Explore Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) ### New Zealand CIMS Strengthen team crisis coordination with certified CIMS 3rd Edition training. Learn how to operate within New Zealand's national response framework, improve inter-agency collaboration, and manage incidents with clarity and control. - Includes 4 disciplines - [Explore New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md) ### Business Continuity Evolve organisational resilience with a Fixinc Business Continuity Program. Covering the full business continuity lifecycle including Business Impact Analysis (BIA), Business Continuity Plans, Scenario Exercises, and more. - Includes 8 disciplines - [Explore Business Continuity](https://docs.fixinc.io/service/business-continuity.md) ## Operating Locations Fixinc operates across Australia, New Zealand, and Malaysia with offices in key cities: ### Australia **Sydney**: As Australia's financial powerhouse, Sydney's continuity hinges on managing risks like cyber threats and infrastructure strain. - [Sydney Office](https://docs.fixinc.io/contact/sydney.md) **Melbourne**: With its diverse industries and cultural significance, Melbourne needs strategies to handle threats like climate events and urban density challenges. - [Melbourne Office](https://docs.fixinc.io/contact/melbourne.md) ### New Zealand **Auckland**: As New Zealand's commercial hub, Auckland faces risks like infrastructure strain and severe weather events, making robust business continuity essential for resilience and economic stability. - [Auckland Office](https://docs.fixinc.io/contact/auckland.md) **Wellington**: The political and cultural heart of New Zealand, Wellington's earthquake risk highlights the need for resilient plans to protect government and creative industries. - [Wellington Office](https://docs.fixinc.io/contact/wellington.md) ### Malaysia **Kuala Lumpur**: As Malaysia's economic hub, Kuala Lumpur requires continuity strategies to mitigate cyber risks and infrastructure challenges in a fast-paced urban environment. - [Kuala Lumpur Office](https://docs.fixinc.io/contact/kuala-lumpur.md) ## Frequently Asked Questions ### How do we begin working with your organisation? Start with an initial consultation to understand needs and objectives through a 45-minute discovery call. This is followed by a digital proposal outlining recommended services, approach, timeframes, and investment required. A detailed project plan is then developed based on agreed priorities. Once signed, an engagement meeting is conducted within a 4-week window, and then the program begins. ### How do you ensure program adoption across the organisation? A combination of engagement strategies is used, including stakeholder workshops, training sessions, communication campaigns, and practical exercises to build awareness and capability across all levels of the organisation. Relationships are built with key members of teams through email campaigns, one-on-one meetings, and connecting over LinkedIn. This builds trust and typically uncovers issues or ideas from more introverted colleagues. ### How quickly can you start working with us? Depending on the scope, discovery and implementation can begin within 1 to 2 weeks. For urgent validation activities or crisis support, mobilisation can occur even faster. ### What kind of outcomes can we expect from your services? Clear documentation, trained teams, and validated plans. Beyond that, confidence in the program and real-world readiness across people, processes, and systems. ### Do you provide ongoing support after the program is implemented? Yes, and in fact, this is the core service offering outcome. At Fixinc, the aim is to build lifelong partnerships with individuals and organisations. This allows deep integration into the organisation and threat landscape, building relationships where support is always available, and accountability for ensuring resilience capability is continuously growing. ### What makes Fixinc different from traditional consulting firms? Fixinc is not a tick-box consultancy. Deep industry experience is combined with modern, tech-enabled tools to deliver practical, scalable resilience programs. No bloated teams, no unnecessary delays, just results. ### What makes Fixinc different from other resilience solutions? First and foremost, the simplicity of programs. Many organisations and professionals are led to believe that the "threat landscape is evolving at an unprecedented rate", and whilst there is no legitimate data to support this claim, it only creates fear through marketing. Resilience can be a simple, modern skill developed through building a culture of resilience and removing the noise of bulky plans and poor technology. ### Do you offer one-off services or long-term programs? Fixinc specialises in long-term resilience through the Maintenance Program, but short-term engagements are also offered. Most clients begin with a single service and scale into a full partnership. ### What information do you need from us to get started? Initially, understanding current resilience capabilities, regulatory obligations, key risks, and strategic objectives is required. A detailed information request is provided once the scope of engagement is agreed via the client portal. ### How long does it take for a program to be rolled out? The team focuses heavily on streamlined project management processes. Technology is utilised to create implementation plans that make every step seamless. External factors like getting team involvement with meetings may impact time, but techniques exist to speed this up. Typically, a single program can take between 5 weeks and 3 months. ### What happens after the initial engagement is complete? Fixinc does not disappear after delivery. Through the Loyalty Program and Maintenance model, connection is maintained, evolving risks are reviewed, and ongoing improvements are made so resilience remains future-proof. ### How much does a typical program cost? In most cases, programs start from $10,000 AUD. However, reviews are as little as a few thousand. After establishing a scope of work and requirements, an initial quote can be provided within the same day of enquiry. Long-term partnerships are the focus at Fixinc, so if budgets are a restraint, flexible arrangements can be made. ## Related Resources - [All Services](https://docs.fixinc.io/services.md): Overview of all resilience services offered - [All Disciplines](https://docs.fixinc.io/disciplines.md): Detailed breakdown of specific service disciplines - [Case Studies](https://docs.fixinc.io/case-studies.md): Examples of client engagements and outcomes - [Maintenance Program](https://docs.fixinc.io/maintenance-program.md): Three-year structured resilience program - [About Fixinc](https://docs.fixinc.io/about.md): Company background and team information --- **View this page online:** https://www.fixinc.io/industries/banking For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462