# Fixinc > Resilience consultancy and advisory providing business continuity, crisis management, IT disaster recovery, and emergency response programs across Oceania and ASEAN. *This content is available in full at: https://www.fixinc.io* Founded in 2016, Fixinc supports medium to large organisations with resilience strategies delivered by senior advisors with a minimum of 17 years experience. The firm operates from three regional offices: Christchurch New Zealand (headquarters), Sydney Australia, and Kuala Lumpur Malaysia, providing coverage across multiple time zones and regulatory environments. Core service offerings include emergency management, business continuity, crisis management, incident management, New Zealand CIMS training, IT disaster recovery, desktop scenario exercises, and ISO 22301:2019 certification support. The client portfolio spans telecommunications, education, mining, government entities, property, technology, and energy sectors. The approach combines advisory services, technology platforms, and structured programs to develop organisational resilience capabilities. Fixinc has trained thousands of people since 2016 with 168 programs delivered in 2024 across 25+ industries including utilities, finance, government, education, and healthcare. ## Services - [All Fixinc Services](https://docs.fixinc.io/services.md): Complete portfolio of 9 core resilience services - [Emergency Management](https://docs.fixinc.io/service/Emergency-Management.md): Response planning, team training, and evacuation procedures - [Business Continuity](https://docs.fixinc.io/service/business-continuity.md): Full lifecycle from analysis to plan development and testing - [Crisis Management](https://docs.fixinc.io/service/crisis-management.md): Leadership coordination and decision-making during major disruptions - [Incident Management](https://docs.fixinc.io/service/Incident-Management.md): Structured processes for detecting, responding to, and resolving operational disruptions - [New Zealand CIMS](https://docs.fixinc.io/service/new-zealand-cims.md): Coordinated incident management system training and implementation support - [IT Disaster Recovery](https://docs.fixinc.io/service/itdr.md): Technology recovery planning and testing procedures - [Scenario Exercises](https://docs.fixinc.io/service/scenario-exercise.md): Desktop simulations to test response plans and coordination - [ISO 22301 Certification](https://docs.fixinc.io/service/iso22301.md): Business continuity management system certification preparation - [Validation Activities](https://docs.fixinc.io/service/validation.md): Testing and auditing of resilience plans through exercises and reviews - [Resilience Training](https://docs.fixinc.io/service/resilience-training.md): Staff capability building in crisis response and risk management - [Executive Training](https://docs.fixinc.io/service/executive-resilience-training.md): Dedicated resilience leadership training for senior level staff - [CPS 230](https://docs.fixinc.io/service/cps230.md): Operational resilience compliance support for APRA-regulated entities ## Programs - [Maintenance Program](https://docs.fixinc.io/maintenance-program.md): Three-year structured resilience program with fixed pricing - [Advisory Board](https://docs.fixinc.io/advisory-board.md): On-call expert support during incidents with 1-hour response time - [Consultation](https://docs.fixinc.io/consultation.md): One-hour sessions with senior advisors for specific resilience challenges - [Executive Leadership Training](https://docs.fixinc.io/executive-leadership-training.md): 8-module crisis leadership program for senior executives ## Technology - [Technology Overview](https://docs.fixinc.io/technology.md): Complete portfolio of resilience technology solutions - [FACT24](https://docs.fixinc.io/technology/f24.md): Emergency notification and crisis management platform - [Digital Business Impact Analysis](https://docs.fixinc.io/technology/business-impact-analysis.md): BIA data collection and critical function mapping software - [Client Portal](https://docs.fixinc.io/technology/client-portal.md): Program tracking dashboard for milestones and deliverables - [Digital Business Continuity Plans](https://docs.fixinc.io/technology/online-business-continuity-plans.md): Live continuity plan management and activation platform - [VEA](https://docs.fixinc.io/technology/vea.md): AI-powered scenario exercise simulation platform ## Company - [About](https://docs.fixinc.io/about.md): Company background, team, and regional offices - [Contact](https://docs.fixinc.io/contact.md): Regional contact details and office locations - [Team Bios](https://docs.fixinc.io/bios.md): Advisor and consultant profiles - [Countries](https://docs.fixinc.io/locations/countries.md): Primary service regions across Oceania and ASEAN - [Cities](https://docs.fixinc.io/locations/cities.md): Local presence and service delivery locations - [Industries](https://docs.fixinc.io/industries.md): Sector experience and specialisations - [Case Studies](https://docs.fixinc.io/case-studies.md): Client implementation examples and outcomes - [Loyalty Program](https://docs.fixinc.io/loyalty-program.md): Point-based rewards for client engagement ## Resources - [Blog](https://docs.fixinc.io/blog/home.md): Complete archive of resilience articles and guides - [Blog Categories](https://docs.fixinc.io/blog/categories.md): Content organised by resilience topics and disciplines - [Blog Tags](https://docs.fixinc.io/blog/tags.md): Searchable tags for specific resilience subjects - [Subscribe](https://docs.fixinc.io/blog/subscribe.md): Email updates for new blog content - [Unbreakable Ventures](https://www.unbreakableventures.com): Weekly threat intelligence newsletter and podcast - [Frequently Asked Questions](https://docs.fixinc.io/faqs.md): Common questions about services and implementation - [Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md): Fixinc's resilience methodology and framework --- **View this page online:** https://www.fixinc.io For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462