# Principles of CIMS > Foundational training module introducing New Zealand's Coordinated Incident Management System (CIMS), providing clarity on roles, terminology, and multi-agency coordination during crisis situations. *This content is available in full at: https://www.fixinc.io/disciplines/understand-the-principles-of-cims* This module builds a foundational understanding of New Zealand's Coordinated Incident Management System (CIMS), giving participants clarity on roles, terminology, and how multi-agency coordination works in a crisis. ## Delivery Approach Fixinc delivers the Understand the Principles of CIMS discipline through a four-step methodology: 1. **Plan**: Agile, first-principles planning ensures a smooth rollout of your refreshed programme 2. **Do**: Structured implementation of the CIMS principles training across your organisation 3. **Check**: Validation of training outcomes to ensure effectiveness 4. **Act**: Preparation for real-life activation of CIMS knowledge and processes ## Workshop Content Fixinc delivers a tailored workshop that introduces the [CIMS framework](https://docs.fixinc.io/service/new-zealand-cims.md), its principles, and its role in [New Zealand's](https://docs.fixinc.io/country/new-zealand.md) emergency response ecosystem. **Key Topics Covered:** - Control versus coordination in incident management - Leadership roles within the CIMS structure - Function-based structure of CIMS - Importance of consistency during cross-agency response This module is designed for organisations that may interact with emergency services or lead local response. It sets the foundation for all future CIMS learning and activation. ## Facilitation Experience Fixinc brings deep experience working alongside emergency responders, councils, and public venues across New Zealand. [Fixinc facilitators](https://docs.fixinc.io/about.md) bridge the gap between formal CIMS education and practical application within your operations. The module is suitable for: - Personnel new to emergency management - Those refreshing their CIMS knowledge - Teams requiring foundational understanding before advanced CIMS training ## Engagement Process **Initial Consultation:** - Link to schedule a call sent via email from the Advisory team - Choose a convenient time for phone, Teams, Zoom, or in-person meeting - 30-45 minute discussion covering objectives and approach - Opportunity for questions and answers **Proposal and Quote:** - Proposal delivered within 24 hours detailing scope of work - Discussion scheduled one week after proposal delivery - Final quote provided within 10 minutes of discussion - Five-week decision window before proposal expires ## Delivery Process **Review and Health Check:** All implementations start with a deep review of existing arrangements, setting benchmarks formed from best practice and ISO standards. **Design and Develop:** Building out the CIMS principles training with appropriate involvement from your team, delivered to high quality standards. **Validate:** Where appropriate, testing and validation of new knowledge and capabilities, providing tangible evidence of capability and maturity to stakeholders. **Maintain:** Development of a plan to ensure annual programme continuation and momentum. ## Related CIMS Disciplines Additional New Zealand CIMS modules to expand your CIMS capability: - [Demonstrate Situational Awareness](https://docs.fixinc.io/disciplines/demonstrate-situational-awareness.md): Training to recognise and maintain situational awareness during dynamic incidents, building confidence in information flow, priority-setting, and coordinated response - [Identify CIMS Structure and Functions](https://docs.fixinc.io/disciplines/identify-cims-structure-and-functions.md): Module breaking down the core structure of CIMS, helping teams understand how response roles, functions, and coordination cells work together during incidents - [Apply The Application of CIMS](https://docs.fixinc.io/disciplines/apply-the-application-of-cims.md): Practical application training for CIMS principles ## Frequently Asked Questions **How do we know when our CIMS principles training is fully effective?** Success is validated through exercises, engagement, and outcomes. If the training drives action, conversation, and continuous use, it is working. **How is this different from traditional approaches?** Unlike templated models, Fixinc's CIMS training adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated. **Does this link to other services or tools?** Yes. The CIMS principles module often feeds into other services like planning, validation, or digital tools. It is designed to integrate rather than sit in a silo. **What outcomes can we expect?** Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through the training, regardless of their starting point. **What does the discipline involve when delivered by Fixinc?** The module is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application. ## Related Links - [New Zealand CIMS Service](https://docs.fixinc.io/service/new-zealand-cims.md): Complete CIMS training and implementation services - [Services Overview](https://docs.fixinc.io/services.md): Full range of resilience services - [All Disciplines](https://docs.fixinc.io/disciplines.md): Complete list of resilience disciplines --- **View this page online:** https://www.fixinc.io/disciplines/understand-the-principles-of-cims For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462