# ITDR Training > A disaster recovery plan is only as strong as the people running it. This module turns ITDR knowledge into team-wide capability, clear, confident, and ready to act when systems go down. *This content is available in full at: https://www.fixinc.io/disciplines/itdr-training* ITDR Training is a resilience service designed to build practical recovery capabilities across teams involved in IT disaster recovery. The training covers plan walkthroughs, escalation procedures, communication protocols, and system dependencies using interactive sessions built around your infrastructure and recovery scenarios. Fixinc delivers targeted training for those involved in recovery, from infrastructure and applications teams to business continuity leads and technical executives. Sessions are designed using real systems rather than generic slides, with facilitators who have worked in live recovery environments and hold government-cleared expertise. The training bridges the gap between documentation and execution, helping teams move quickly, communicate clearly, and respond in alignment when it matters most. ## Delivery Approach ITDR Training follows a four-step methodology: 1. **Plan**: Agile, first-principles planning ensures a smooth rollout of the training programme 2. **Do**: ITDR Training is rolled out smoothly across the organisation 3. **Check**: Training is validated to ensure effectiveness and practical application 4. **Act**: Teams are prepared to activate ITDR Training capabilities in real-life situations ## Engagement Process ### Initial Consultation - A scheduling link is sent via email from the Advisory team - You choose a convenient time for a phone, Teams, Zoom, or in-person discussion - Sessions typically run 30-45 minutes to understand objectives and answer questions - Fixinc shares delivery approach and addresses any queries ### Proposal and Quote - Proposal delivered within 24 hours detailing scope of work - Follow-up discussion one week later - Final quote provided for signature within 10 minutes of discussion - If not signed within 5 weeks, the proposal is closed ## Delivery Phases ### Review and Health Check All ITDR Training implementations start with a deep review of existing arrangements. Benchmarks are established based on best practice and ISO standards. ### Design and Develop Working with your team as needed, Fixinc builds out the ITDR Training component of your programme to the highest quality standard. ### Validate Where appropriate, new ITDR Training is tested and validated. This provides tangible evidence of capability and maturity to stakeholders. ### Maintain A plan is developed to ensure ITDR Training runs annually, addressing the momentum challenges organisations face when embedding resilience. ## Related ITDR Disciplines Expand your ITDR Training with additional disciplines: - [ITDR Component Testing](https://docs.fixinc.io/disciplines/itdr-component-testing.md): Tests individual ITDR components from backup systems to restoration protocols - [Disaster Recovery Training](https://docs.fixinc.io/disciplines/disaster-recovery-training.md): Trains leaders, operators, and support teams on their role in ITDR - [ITDR Test Exercise](https://docs.fixinc.io/disciplines/itdr-test-exercise.md): Simulates real-world IT disasters to test team response - [ITDR System Analysis](https://docs.fixinc.io/disciplines/itdr-system-analysis.md): Maps infrastructure, uncovers risks, and provides visibility during disruption - [Cyber Response Exercise](https://docs.fixinc.io/disciplines/cyber-response-exercise.md): Simulates targeted cyber events for rapid response practice - [ITDR Business Impact Analysis Report](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis-report.md): Delivers structured reports from ITDR Business Impact Analysis - [IT Applications and Systems Mapping](https://docs.fixinc.io/disciplines/it-applications-and-systems-mapping.md): Maps every application and system in your environment - [ITDR Plan Training for Technical Teams](https://docs.fixinc.io/disciplines/itdr-plan-training-for-technical-teams.md): Trains IT and infrastructure teams on recovery plan execution - [ITDR Program Review and Audit](https://docs.fixinc.io/disciplines/itdr-program-review-and-audit.md): Audits entire recovery capability including systems, people, and plans - [ITDR Plan Development](https://docs.fixinc.io/disciplines/itdr-plan-development.md): Builds disaster recovery plans aligned to how systems and people operate - [ITDR Business Impact Analysis](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis.md): Focuses IT recovery on what matters most to the business - [ITDR Threat Analysis](https://docs.fixinc.io/disciplines/itdr-threat-analysis.md): Analyses evolving threat landscape for recovery planning ## Frequently Asked Questions **What kind of outcomes can we expect from engaging in ITDR Training?** Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through ITDR Training delivery, regardless of their starting point. **How do we know when our ITDR Training activity is fully effective?** Success is validated through exercises, engagement, and outcomes. If ITDR Training efforts drive action, conversation, and continuous use, it is working. **How is ITDR Training different from traditional approaches?** Unlike templated models, ITDR Training adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated. **Does ITDR Training link to other services or tools you offer?** Yes. ITDR Training often feeds into other services like planning, validation, or digital tools. It is designed to integrate rather than sit in a silo. **What does the ITDR Training discipline involve when delivered by Fixinc?** ITDR Training at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application. ## Case Studies - [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): How OceanaGold embedded business continuity into mining operations across multiple countries - [NTT](https://docs.fixinc.io/case-studies/ntt.md): How NTT responded to a high-profile global cyber incident in real time - [Optus](https://docs.fixinc.io/case-studies/optus.md): From exercise to execution, how Optus reset its continuity and recovery programmes --- **View this page online:** https://www.fixinc.io/disciplines/itdr-training For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462