# ITDR Team Development > Building fit-for-purpose IT disaster recovery teams with clear roles, defined authority, and seamless coordination across business and technology functions to ensure recovery plans are executable when systems fail. *This content is available in full at: https://www.fixinc.io/disciplines/itdr-team-development* Even the best recovery plan fails without the right people behind it. This discipline helps organisations build ITDR teams with clear roles, defined authority, and seamless coordination across business and technology. ## Delivery Approach Fixinc works with IT, continuity, and executive stakeholders to build a response structure aligned with systems, culture, and real-world pressures. The approach clarifies ownership, escalation chains, and team responsibilities across application, infrastructure, vendor, and executive layers, ensuring plans are executable and teams are aligned. The team has developed recovery teams in critical sectors where seconds matter and confusion costs. Fixinc combines practical organisational design with experience coaching real-world IT leads under pressure. Whether reshaping existing roles or building from scratch, the focus is on creating a team that is trusted, tested, and recovery-ready. ## Four-Step Process **01. Plan** Agile, first-principles planning ensures a smooth rollout of refreshed programmes. **02. Do** ITDR Team Development is rolled out smoothly at the organisation. **03. Check** ITDR Team Development remains draft until validated through testing and exercises. **04. Act** Teams are prepared when ITDR Team Development is activated in real-life scenarios. ## Engagement Process ### Initial Consultation - A link will be sent via email from the Advisory team to schedule a convenient time for phone, Teams, Zoom, or in-person discussion - 30-45 minute session to discuss objectives, share delivery approach, and address questions - Proposal and quote delivered within 24 hours detailing scope of work - Discussion scheduled one week later with final quote ready for signing within 10 minutes - If not signed within five weeks, assumed timing is not right For initial consultation: [Meet Brad Law](https://docs.fixinc.io/bio/brad-law.md) ### Delivery Phases **Review and Health Check** All ITDR Team Development implementations start with a deep review of existing arrangements. Benchmarks are set based on best practice and ISO standards. **Design and Develop** With appropriate involvement from your team, the ITDR Team Development component of your ITDR programme is built to the highest quality available. **Validate** Where appropriate, new ITDR Team Development arrangements are tested and validated. This provides tangible evidence of capability and maturity to stakeholders. **Maintain** The primary setback for organisations embedding resilience is momentum. A plan is built to ensure ITDR Team Development runs annually. ## Additional ITDR Disciplines Expand your ITDR Team Development with related disciplines: - [ITDR Component Testing](https://docs.fixinc.io/disciplines/itdr-component-testing.md): Tests individual ITDR components from backup systems to restoration protocols - [Disaster Recovery Training](https://docs.fixinc.io/disciplines/disaster-recovery-training.md): Trains leaders, operators, and support teams on ITDR roles and response - [ITDR Test Exercise](https://docs.fixinc.io/disciplines/itdr-test-exercise.md): Simulates real-world IT disasters to test team response and identify gaps - [ITDR System Analysis](https://docs.fixinc.io/disciplines/itdr-system-analysis.md): Maps infrastructure, uncovers risks, and provides visibility during disruptions - [ITDR Training](https://docs.fixinc.io/disciplines/itdr-training.md): Turns ITDR knowledge into team-wide capability for confident action - [Cyber Response Exercise](https://docs.fixinc.io/disciplines/cyber-response-exercise.md): Simulates targeted cyber events to test response speed and precision - [ITDR Business Impact Analysis Report](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis-report.md): Delivers structured reports for leadership decision-making - [IT Applications and Systems Mapping](https://docs.fixinc.io/disciplines/it-applications-and-systems-mapping.md): Maps every application and system to identify critical and connected assets - [ITDR Plan Training for Technical Teams](https://docs.fixinc.io/disciplines/itdr-plan-training-for-technical-teams.md): Trains IT and infrastructure teams on recovery plan execution - [ITDR Programme Review and Audit](https://docs.fixinc.io/disciplines/itdr-program-review-and-audit.md): Audits entire recovery capability including systems, people, and plans - [ITDR Plan Development](https://docs.fixinc.io/disciplines/itdr-plan-development.md): Builds recovery plans around operational reality - [ITDR Business Impact Analysis](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis.md): Focuses IT recovery on business-critical systems ## Frequently Asked Questions **What does the ITDR Team Development discipline involve when delivered by Fixinc?** ITDR Team Development at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application. **What kind of outcomes can we expect from engaging in ITDR Team Development?** Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through ITDR Team Development delivery, regardless of starting point. **Does ITDR Team Development link to other services or tools you offer?** Yes. ITDR Team Development often feeds into other services like planning, validation, or digital tools. It is designed to integrate, not sit in a silo. **How do we know when our ITDR Team Development activity is fully effective?** Success is validated through exercises, engagement, and outcomes. If ITDR Team Development effort drives action, conversation, and continuous use, it is working. **How is ITDR Team Development different from traditional approaches?** Unlike templated models, ITDR Team Development work adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated. ## Related Case Studies - [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): Embedded business continuity into mining operations across multiple countries - [NTT](https://docs.fixinc.io/case-studies/ntt.md): Responded to a high-profile global cyber incident in real time - [Optus](https://docs.fixinc.io/case-studies/optus.md): Reset continuity and recovery programmes following high-profile disruption --- **View this page online:** https://www.fixinc.io/disciplines/itdr-team-development For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462