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# IT Applications and Systems Mapping

> Map every application and system in your environment to understand what is critical, what is connected, and what is at risk for effective IT disaster recovery planning.

*This content is available in full at: https://www.fixinc.io/disciplines/it-applications-and-systems-mapping*

You cannot recover what you cannot see. This discipline maps every application and system in your environment, providing clarity on what is critical, what is connected, and what is at risk. Fixinc works with your IT and business units to build a detailed map of your application stack, including dependencies, hosting models, data flows, and system owners. This becomes the technical backbone for your [Digital BIA Tool](https://docs.fixinc.io/technology/business-impact-analysis.md), enabling live updates, recovery tracking, and risk mapping across critical services.

Too many organisations find out too late which systems are truly critical or how they are connected. Fixinc helps you visualise your digital environment in a way that aligns with business continuity needs. The mapping is designed to be easy to update, easy to explain, and ready for audit or response.

## Delivery Approach

IT Applications and Systems Mapping follows a four-step methodology:

1. **Plan**: Agile, first-principles planning ensures a smooth rollout of your refreshed program
2. **Do**: IT Applications and Systems Mapping is rolled out smoothly at your organisation
3. **Check**: Your IT Applications and Systems Mapping is draft until validated, and validation is completed during this phase
4. **Act**: Your team and Fixinc will be ready when your IT Applications and Systems Mapping is activated in real-life scenarios

## Engagement Process

### Initial Consultation

- A link will be sent to you via email from the Advisory team to schedule a call at a convenient time via phone, Teams, Zoom, or in person
- The consultation takes 30 to 45 minutes to discuss your objectives and answer questions
- A proposal and quote will be delivered within 24 hours detailing the scope of work
- One week later, the proposal is discussed, followed by a final quote for signing
- If not signed off within five weeks, it is assumed the timing is not right

### Delivery Phases

**Review and Health Check**: All IT Applications and Systems Mapping implementations start with a deep review of what is already in place. Benchmarks are set based on best practice and ISO standards.

**Design and Develop**: With appropriate involvement from your team, Fixinc builds out the IT Applications and Systems Mapping component of your ITDR program to the highest quality available.

**Validate**: Where appropriate, testing and validation of your new IT Applications and Systems Mapping discipline is completed. This provides tangible evidence of capability and maturity to your stakeholders.

**Maintain**: The number one setback for organisations who embed resilience is momentum. A plan is built to ensure your IT Applications and Systems Mapping runs annually.

## Frequently Asked Questions

**How do we know when our IT Applications and Systems Mapping activity is fully effective?**

Success is validated through exercises, engagement, and outcomes. If your IT Applications and Systems Mapping effort drives action, conversation, and continuous use, it is working.

**How is IT Applications and Systems Mapping different from traditional approaches?**

Unlike templated models, Fixinc's IT Applications and Systems Mapping work adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated.

**What kind of outcomes can we expect from engaging in IT Applications and Systems Mapping?**

Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through IT Applications and Systems Mapping delivery, regardless of their starting point.

**What does the IT Applications and Systems Mapping discipline involve when delivered by Fixinc?**

IT Applications and Systems Mapping at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to your program maturity and backed by real-world application.

**Does IT Applications and Systems Mapping link to other services or tools you offer?**

Yes. IT Applications and Systems Mapping often feeds into other services like planning, validation, or digital tools. It is designed to integrate rather than sit in a silo.

## Related ITDR Disciplines

- [ITDR Component Testing](https://docs.fixinc.io/disciplines/itdr-component-testing.md): Tests individual ITDR components from backup systems to restoration protocols
- [Disaster Recovery Training](https://docs.fixinc.io/disciplines/disaster-recovery-training.md): Trains leaders, operators, and support teams to understand ITDR and their role in it
- [ITDR Test Exercise](https://docs.fixinc.io/disciplines/itdr-test-exercise.md): Simulates a real-world IT disaster to test how your team responds
- [ITDR System Analysis](https://docs.fixinc.io/disciplines/itdr-system-analysis.md): Maps your infrastructure, uncovers risks, and provides visibility during a disruption
- [ITDR Training](https://docs.fixinc.io/disciplines/itdr-training.md): Turns ITDR knowledge into team-wide capability
- [Cyber Response Exercise](https://docs.fixinc.io/disciplines/cyber-response-exercise.md): Simulates a targeted cyber event in real time
- [ITDR Business Impact Analysis Report](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis-report.md): Delivers a clean, structured report from your ITDR Business Impact Analysis
- [ITDR Plan Training for Technical Teams](https://docs.fixinc.io/disciplines/itdr-plan-training-for-technical-teams.md): Trains IT and infrastructure teams on the recovery plan they will execute
- [ITDR Program Review and Audit](https://docs.fixinc.io/disciplines/itdr-program-review-and-audit.md): Audits your entire recovery capability including systems, people, and plans
- [ITDR Plan Development](https://docs.fixinc.io/disciplines/itdr-plan-development.md): Ensures your disaster recovery plan is built around reality and aligned to how your systems operate
- [ITDR Business Impact Analysis](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis.md): Focuses your IT recovery on what actually matters to your business
- [ITDR Threat Analysis](https://docs.fixinc.io/disciplines/itdr-threat-analysis.md): Analyses the evolving threat landscape so disaster recovery plans stay ahead

## Case Studies

- [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): Embedded business continuity into mining operations across multiple countries, addressing climate risks, supply chain disruption, and global operations
- [NTT](https://docs.fixinc.io/case-studies/ntt.md): Responded to a high-profile global cyber incident in real time with Fixinc guidance on rapid response, internal coordination, and customer assurance
- [Optus](https://docs.fixinc.io/case-studies/optus.md): Reset its continuity and recovery programs after a high-profile disruption, simplifying continuity across departments and aligning ITDR strategy

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**View this page online:** https://www.fixinc.io/disciplines/it-applications-and-systems-mapping

For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462