# Foundations of Crisis Management > Executive training module providing leadership teams with a clear, practical understanding of crisis management fundamentals, lifecycle, and response frameworks. *This content is available in full at: https://www.fixinc.io/disciplines/foundations-of-crisis-management* You cannot manage a crisis if you do not know how one works. This module gives your leadership team a clear, practical understanding of what crisis management is and what it is not. It cuts through the noise and provides a modern, usable model built on real-world frameworks and experience. Foundations of Crisis Management walks executives through the anatomy of a crisis, the lifecycle of escalation and response, and the roles leadership must play. It introduces models like Fixinc's Tungsten Diamond, shows how planning connects to execution, and breaks down the difference between incidents and crises. It provides clarity for boards, new leaders, or anyone shaping a response framework. Most crisis overviews are either dry or wildly unrealistic. Fixinc brings a decade of executive coaching, real response experience, and straight-talking delivery. This is not a theory lesson but a working knowledge base your team will use immediately. If you want clarity, not just content, this module gives leaders the foundation they actually need. ## Delivery Methodology The module follows a four-step approach aligned with Fixinc's resilience methodology: 1. **Plan**: Agile, first-principles planning ensures a smooth rollout of your refreshed programme 2. **Do**: Foundations of Crisis Management is rolled out smoothly at your organisation 3. **Check**: Your Foundations of Crisis Management is draft until validated, and this step addresses that 4. **Act**: Your team and Fixinc's team will be ready when your Foundations of Crisis Management is activated in real-life situations ## Engagement Process ### Initial Consultation - A link will be sent via email from the Advisory team to schedule a convenient time to chat over phone, Teams, Zoom, or in person - The consultation takes 30-45 minutes to discuss objectives, answer questions about how Fixinc works, and address any queries - A proposal is delivered within 24 hours detailing the scope of work, followed by discussion one week later, with a final quote provided within 10 minutes of that discussion - If not signed off within 5 weeks, Fixinc assumes it is not the right time ### Delivery Phases **Review and Health Check**: All Foundations of Crisis Management implementations start with a deep review of what is already in place. Benchmarks are set based on best practice and ISO standards. **Design and Develop**: With appropriate involvement from your team, the Foundations of Crisis Management component of your Executive Resilience Training programme is built to the highest quality available. **Validate**: Where appropriate, the new Foundations of Crisis Management discipline is tested and validated. This provides tangible evidence of capability and maturity to stakeholders. **Maintain**: The number one setback for organisations who embed resilience is momentum. A plan is built to ensure Foundations of Crisis Management runs annually. ## Frequently Asked Questions **Does Foundations of Crisis Management link to other services or tools you offer?** Yes. Foundations of Crisis Management often feeds into other services like planning, validation, or digital tools. It is designed to integrate, not sit in a silo. **How do we know when our Foundations of Crisis Management activity is fully effective?** Success is validated through exercises, engagement, and outcomes. If the effort drives action, conversation, and continuous use, it is working. **What kind of outcomes can we expect from engaging in Foundations of Crisis Management?** Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through delivery, no matter their starting point. **What does the Foundations of Crisis Management discipline involve when delivered by Fixinc?** Foundations of Crisis Management at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application. **How is Foundations of Crisis Management different from traditional approaches?** Unlike templated models, the work adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated. ## Related Executive Training Modules Fixinc has carefully selected the most impactful and relevant Executive Resilience Training disciplines to ensure modern organisations can withstand and thrive through even the worst the threat landscape presents. - [Evaluating Crisis Impacts](https://docs.fixinc.io/disciplines/evaluating-crisis-impacts.md): Training leaders to evaluate crisis impact across operations, people, and reputation - [Crisis Communication Strategies](https://docs.fixinc.io/disciplines/crisis-communication-strategies.md): Teaching leaders to communicate with clarity, empathy, and authority under pressure - [High-Impact Boardroom Exercise](https://docs.fixinc.io/disciplines/highimpact-boardroom-exercise.md): Pressure-tested scenarios to sharpen decision-making and executive presence - [Navigating Crisis Survival](https://docs.fixinc.io/disciplines/navigating-crisis-survival.md): Helping executives stabilise, adapt, and lead organisations into recovery - [The Human Side of a Crisis](https://docs.fixinc.io/disciplines/the-human-side-of-a-crisis.md): Understanding stress, emotion, and behaviour under pressure - [Decision Making Under Pressure](https://docs.fixinc.io/disciplines/decision-making-under-pressure.md): Training leaders to cut through noise and make decisions when stakes are real - [Crisis Preparedness Planning](https://docs.fixinc.io/disciplines/crisis-preparedness-planning.md): Tools to assess risk, test assumptions, and build clarity across the business - [Leadership in a Crisis](https://docs.fixinc.io/disciplines/leadership-in-a-crisis.md): Sharpening leadership skills for when control, clarity, and confidence matter most - [High Performance Training](https://docs.fixinc.io/disciplines/high-performance-training.md): Training executives to lead with clarity under pressure using applied leadership psychology ## Related Resources - [Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md): Parent service covering 8 modules on psychological foundations of crisis leadership - [Crisis Management](https://docs.fixinc.io/service/crisis-management.md): Comprehensive crisis management services - [Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md): Fixinc's resilience lifecycle framework --- **View this page online:** https://www.fixinc.io/disciplines/foundations-of-crisis-management For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462