# Disaster Recovery Training > Training module for leaders, operators, and support teams to understand IT Disaster Recovery (ITDR), their role in recovery processes, and how to respond effectively when technology systems fail. *This content is available in full at: https://www.fixinc.io/disciplines/disaster-recovery-training* Disaster recovery does not start with the IT team. It starts with everyone who relies on them. This module trains leaders, operators, and support teams to understand ITDR, their role in it, and how to respond when technology fails. ## Delivery Approach Fixinc delivers disaster recovery training through a four-step methodology: 1. **Plan**: Agile, first-principles planning ensures smooth rollout of your refreshed programme 2. **Do**: Disaster Recovery Training is rolled out smoothly at your organisation 3. **Check**: Your Disaster Recovery Training is validated through testing and review 4. **Act**: Your team and ours will be ready when your Disaster Recovery Training is activated in real-life scenarios ## Training Scope Fixinc delivers tailored DR training to business units, executives, and IT-adjacent teams. These are the people most affected by system outages but often left out of planning. Sessions focus on: - Understanding recovery expectations - System interdependencies - Communication protocols - System prioritisation The training is designed to make DR clear and actionable for all participants. ## Training Methodology Fixinc specialises in making ITDR accessible by blending cyber threat knowledge, technical frameworks, and plain-language delivery so your whole team can understand what is at stake and how they fit in. The focus is on capability over complexity, with training using scenarios relevant to your infrastructure and real-time risks. ## Engagement Process ### Initial Consultation - A scheduling link is sent via email from the Advisory team - You select a convenient time for phone, Teams, Zoom, or in-person meeting - Consultation duration is 30-45 minutes - Discussion covers your objectives, Fixinc's approach, and Q&A ### Proposal and Quote - Proposal delivered within 24 hours detailing scope of work - Discussion scheduled one week later - Final quote provided within 10 minutes of discussion - If not signed within five weeks, Fixinc assumes timing is not right ## Delivery Phases ### Review and Health Check All Disaster Recovery Training implementations start with a deep review of existing arrangements. Benchmarks are established based on best practice and ISO standards. ### Design and Develop With appropriate involvement from your team, the Disaster Recovery Training component of your ITDR programme is built to the highest quality available. ### Validate Where appropriate, new Disaster Recovery Training is tested and validated. This provides tangible evidence of capability and maturity to stakeholders. ### Maintain The primary setback for organisations embedding resilience is maintaining momentum. A plan is built to ensure your Disaster Recovery Training runs annually. ## Related ITDR Disciplines The following ITDR disciplines can expand your Disaster Recovery Training programme: - [ITDR Component Testing](https://docs.fixinc.io/disciplines/itdr-component-testing.md): Tests individual ITDR components from backup systems to restoration protocols - [ITDR Test Exercise](https://docs.fixinc.io/disciplines/itdr-test-exercise.md): Simulates real-world IT disasters to test team response and identify recovery improvements - [ITDR System Analysis](https://docs.fixinc.io/disciplines/itdr-system-analysis.md): Maps infrastructure, uncovers risks, and provides visibility for confident leadership during disruption - [ITDR Training](https://docs.fixinc.io/disciplines/itdr-training.md): Turns ITDR knowledge into team-wide capability ready to act when systems go down - [Cyber Response Exercise](https://docs.fixinc.io/disciplines/cyber-response-exercise.md): Simulates targeted cyber events in real time for rapid response with technical precision - [ITDR Business Impact Analysis Report](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis-report.md): Delivers structured reports from ITDR Business Impact Analysis for leadership insight - [IT Applications and Systems Mapping](https://docs.fixinc.io/disciplines/it-applications-and-systems-mapping.md): Maps every application and system to identify what is critical, connected, and at risk - [ITDR Plan Training for Technical Teams](https://docs.fixinc.io/disciplines/itdr-plan-training-for-technical-teams.md): Trains IT and infrastructure teams on recovery plan execution - [ITDR Program Review and Audit](https://docs.fixinc.io/disciplines/itdr-program-review-and-audit.md): Audits entire recovery capability including systems, people, and plans - [ITDR Plan Development](https://docs.fixinc.io/disciplines/itdr-plan-development.md): Builds disaster recovery playbooks aligned to how systems and people actually operate - [ITDR Business Impact Analysis](https://docs.fixinc.io/disciplines/itdr-business-impact-analysis.md): Focuses IT recovery on what actually matters to the business - [ITDR Threat Analysis](https://docs.fixinc.io/disciplines/itdr-threat-analysis.md): Analyses evolving threat landscape to keep disaster recovery plans current ## Frequently Asked Questions **What kind of outcomes can we expect from engaging in Disaster Recovery Training?** Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through Disaster Recovery Training delivery regardless of their starting point. **Does Disaster Recovery Training link to other services or tools you offer?** Yes. Disaster Recovery Training often feeds into other services like planning, validation, or digital tools. It is designed to integrate, not sit in a silo. **How is Disaster Recovery Training different from traditional approaches?** Unlike templated models, Disaster Recovery Training work adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated. **What does the Disaster Recovery Training discipline involve when delivered by Fixinc?** Disaster Recovery Training at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application. **How do we know when our Disaster Recovery Training activity is fully effective?** Success is validated through exercises, engagement, and outcomes. If your Disaster Recovery Training effort drives action, conversation, and continuous use, it is working. ## Case Studies - [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): How OceanaGold embedded business continuity into mining operations across multiple countries - [NTT](https://docs.fixinc.io/case-studies/ntt.md): How NTT responded to a high-profile global cyber incident in real time - [Optus](https://docs.fixinc.io/case-studies/optus.md): From exercise to execution, how Optus reset its continuity and recovery programmes --- **View this page online:** https://www.fixinc.io/disciplines/disaster-recovery-training For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462