# Foundations of Crisis Management > Executive training module providing leadership teams with a clear understanding of crisis management principles, lifecycle, and response frameworks for effective organisational preparedness. *This content is available in full at: https://www.fixinc.io/disciplines/crisis-management-strategy-development* You cannot manage a crisis if you do not know how one works. This module gives your leadership team a clear, practical understanding of what crisis management is and what it is not. The content cuts through the noise and provides a modern, usable model built on real-world frameworks and experience. Foundations of Crisis Management walks executives through the anatomy of a crisis, the lifecycle of escalation and response, and the roles leadership must play. It introduces models like the [Tungsten Diamond](https://docs.fixinc.io/tungsten-diamond.md), shows how planning connects to execution, and breaks down the difference between incidents and crises. It is the clarity piece, suitable for boards, new leaders, or anyone shaping a response framework. Most crisis overviews are either dry or unrealistic. This module brings a decade of executive coaching, real response experience, and straight-talking delivery. It is not a theory lesson but a working knowledge base your team will use immediately. If you want clarity rather than just content, this gives leaders the foundation they actually need. ## Delivery Approach Fixinc delivers Foundations of Crisis Management through a four-step process: 1. **Plan**: Agile, first-principles planning ensures a smooth rollout of your refreshed programme 2. **Do**: Ensures Foundations of Crisis Management is rolled out smoothly at your organisation 3. **Check**: Your programme is draft until validated, this step addresses that requirement 4. **Act**: Your team and ours will be ready when your Foundations of Crisis Management is activated in real situations ## Engagement Process ### Initial Consultation - A link will be sent via email from the Advisory team allowing you to pick a convenient time to chat over phone, Teams, Zoom, or in person - The consultation takes 30-45 minutes to discuss your objectives, answer Fixinc's questions, share how things work, and provide opportunity for questions - A proposal will be delivered within 24 hours detailing the scope of work - One week later, the proposal is discussed, followed by a final quote to sign within 10 minutes If not signed off within five weeks, Fixinc assumes it is not the right time. ### Delivery Phases **Review and Health Check**: All implementations start with a deep review of what is already in place. Benchmarks are set from best practice and ISO standards. **Design and Develop**: With as much involvement as necessary from your team, the Foundations of Crisis Management component of your [Executive Resilience Training](https://docs.fixinc.io/service/executive-resilience-training.md) programme is built to the highest quality available. **Validate**: Where appropriate, testing and validation of your new discipline provides tangible evidence of capability and maturity to stakeholders. **Maintain**: The number one setback for organisations embedding resilience is momentum. A plan is built to ensure your Foundations of Crisis Management runs annually. ## Related Executive Training Modules The following disciplines expand on Foundations of Crisis Management as part of the Executive Resilience Training programme: - [Evaluating Crisis Impacts](https://docs.fixinc.io/disciplines/evaluating-crisis-impacts.md): Teaches leaders how to evaluate the impact of a crisis across operations, people, and reputation without getting lost in details, focusing on clarity, prioritisation, and next decisions - [Crisis Communication Strategies](https://docs.fixinc.io/disciplines/crisis-communication-strategies.md): Teaches leaders how to communicate with clarity, empathy, and authority when pressure is highest, helping find the right words, tone, and rhythm - [High-Impact Boardroom Exercise](https://docs.fixinc.io/disciplines/highimpact-boardroom-exercise.md): Immerses senior leaders in fast-paced, pressure-tested scenarios designed to sharpen decision-making, team dynamics, and executive presence - [Navigating Crisis Survival](https://docs.fixinc.io/disciplines/navigating-crisis-survival.md): Helps executives stabilise, adapt, and lead the organisation into recovery while protecting people, performance, and reputation - [The Human Side of a Crisis](https://docs.fixinc.io/disciplines/the-human-side-of-a-crisis.md): Helps leaders understand stress, emotion, and behaviour under pressure to support others without losing their own edge - [Decision Making Under Pressure](https://docs.fixinc.io/disciplines/decision-making-under-pressure.md): Trains leaders to cut through noise, trust process over panic, and make decisions when stakes are real - [Crisis Preparedness Planning](https://docs.fixinc.io/disciplines/crisis-preparedness-planning.md): Equips leaders with tools to assess risk, test assumptions, and build clarity across the business - [Leadership in a Crisis](https://docs.fixinc.io/disciplines/leadership-in-a-crisis.md): Sharpens leadership skills needed when control, clarity, and confidence matter most - [High Performance Training](https://docs.fixinc.io/disciplines/high-performance-training.md): Trains executives to lead with clarity under pressure using real scenarios, applied leadership psychology, and crisis-tested frameworks ## Frequently Asked Questions **Does Foundations of Crisis Management link to other services or tools you offer?** Yes, Foundations of Crisis Management often feeds into other services like planning, validation, or digital tools. It is designed to integrate, not sit in a silo. **How do we know when our Foundations of Crisis Management activity is fully effective?** Success is validated through exercises, engagement, and outcomes. If the effort drives action, conversation, and continuous use, it is working. **What kind of outcomes can we expect from engaging in Foundations of Crisis Management?** Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through delivery, regardless of starting point. **What does the Foundations of Crisis Management discipline involve when delivered by Fixinc?** Foundations of Crisis Management at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application. **How is Foundations of Crisis Management different from traditional approaches?** Unlike templated models, this work adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated. ## Case Study **Stride**: With dozens of locations and high public traffic, Stride needed to refine its emergency and continuity plans without replacing the systems and people already working hard to protect them. [Read the full case study](https://docs.fixinc.io/case-studies/stride.md). --- **View this page online:** https://www.fixinc.io/disciplines/crisis-management-strategy-development For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462