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# Business Continuity Training

> Practical training programmes designed to ensure teams understand business continuity fundamentals, take ownership of their responsibilities, and act with confidence during disruptions.

*This content is available in full at: https://www.fixinc.io/disciplines/business-continuity-training*

Business Continuity efforts deployed within an organisation have limited value if personnel do not understand the fundamentals of the discipline. Fixinc trains teams to understand it, own it, and act on it with complete confidence.

## Training Approach

Business Continuity Training at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. Sessions are tailored to organisational programme maturity and backed by real-world application.

Training sessions are tailored to each organisation, built from [ISO 22301:2019](https://docs.fixinc.io/service/iso22301.md) standards and shaped by specific [threat environments](https://docs.fixinc.io/disciplines/threat-intelligence-and-analysis.md). Delivery formats include full walkthroughs, process-specific workshops, or refresher sessions, all designed to be practical, accessible, and aligned to real-world risks so everyone understands their role when disruptions occur.

Training adapts to every audience, helping teams from senior leaders to support staff understand their responsibilities and act with confidence. The objective is to build buy-in, boost confidence, and embed a culture of resilience that extends beyond the training session itself.

## Delivery Methodology

Fixinc delivers Business Continuity Training using a four-step Plan-Do-Check-Act approach:

**01. Plan**
Agile, first-principles planning ensures a smooth rollout of the refreshed programme.

**02. Do**
Business Continuity Training is rolled out smoothly across the organisation.

**03. Check**
Training remains draft until validated through testing and assessment.

**04. Act**
Teams are prepared when Business Continuity Training is activated in real-life situations.

## Engagement Process

### Initial Consultation

- A link will be sent via email from the Advisory team to schedule a convenient time for discussion over phone, Teams, Zoom, or in person
- 30-45 minute session to discuss objectives, answer prepared questions, share delivery approach, and address any queries
- Proposal delivered within 24 hours detailing scope of work
- One week later, proposal discussion followed by final quote for signing
- If not signed within five weeks, the enquiry is closed assuming timing is not right

### Delivery Phases

**Review and Health Check**
All Business Continuity Training implementations start with a deep review of existing arrangements. Benchmarks are established based on best practice and ISO standards.

**Design and Develop**
With appropriate involvement from client teams, the Business Continuity Training component of the programme is built to the highest quality standards.

**Validate**
Where appropriate, new Business Continuity Training is tested and validated. This provides tangible evidence of capability and maturity to stakeholders.

**Maintain**
The primary setback for organisations embedding resilience is momentum. A plan is built to ensure Business Continuity Training runs annually.

## Related Business Continuity Disciplines

Additional disciplines that complement Business Continuity Training:

- [Business Impact Analysis](https://docs.fixinc.io/disciplines/business-impact-analysis.md): Foundational analysis to identify what matters most so it can be protected, prioritised, and recovered quickly
- [Business Continuity Plan](https://docs.fixinc.io/disciplines/business-continuity-plan.md): Operational playbook for maintaining operations when unexpected disruptions occur
- [Policy and Framework](https://docs.fixinc.io/disciplines/policy-and-framework.md): Foundation for Business Continuity programmes that works and is understood by personnel
- [Threat Intelligence and Analysis](https://docs.fixinc.io/disciplines/threat-intelligence-and-analysis.md): Actionable insights into potential threats enabling proactive preparedness and tailored responses
- [Business Continuity Policy and Program Management](https://docs.fixinc.io/disciplines/business-continuity-policy-and-program-management.md): Operational management of how the entire Business Continuity programme runs
- [Business Continuity Program Review and Audit](https://docs.fixinc.io/disciplines/business-continuity-program-review-and-audit.md): Assessment of whether the Business Continuity programme actually works
- [Desktop Scenario Exercises](https://docs.fixinc.io/disciplines/desktop-scenario-exercises.md): Scenario-based exercises bringing plans to life with real events and tailored threats without real-world consequences

## Frequently Asked Questions

**What does the Business Continuity Training discipline involve when delivered by Fixinc?**

Business Continuity Training at Fixinc is built to be clear, structured, and aligned with the Tungsten Diamond lifecycle. It is tailored to programme maturity and backed by real-world application.

**How is Business Continuity Training different from traditional approaches?**

Unlike templated models, training adapts to the client's sector, stakeholders, and risk profile. It is hands-on, people-focused, and always validated.

**How do we know when Business Continuity Training is fully effective?**

Success is validated through exercises, engagement, and outcomes. If the training effort drives action, conversation, and continuous use, it is working.

**What kind of outcomes can we expect from engaging in Business Continuity Training?**

Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through training delivery, regardless of starting point.

**Does Business Continuity Training link to other services or tools offered?**

Yes, Business Continuity Training often feeds into other services like planning, validation, or digital tools. It is designed to integrate rather than operate in isolation.

## Case Studies

Organisations that have engaged Fixinc for resilience services:

- [UTS](https://docs.fixinc.io/case-studies/uts.md): Streamlined emergency plans and built lasting resilience across campus
- [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): Embedded business continuity into mining operations across multiple countries
- [Optus](https://docs.fixinc.io/case-studies/optus.md): Reset continuity and recovery programmes following high-profile disruption
- [EDL](https://docs.fixinc.io/case-studies/edl.md): Aligned crisis leadership and business continuity across energy operations
- [Stride](https://docs.fixinc.io/case-studies/stride.md): Rebalanced emergency management plans without disrupting existing teams
- [Auckland Museum](https://docs.fixinc.io/case-studies/auckland-memorial-war-museum.md): Building resilience culture tailored to unique challenges of significant cultural site
- [Venues Otautahi](https://docs.fixinc.io/case-studies/venues-tautahi.md): Preparing for New Zealand's next stadium

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**View this page online:** https://www.fixinc.io/disciplines/business-continuity-training

For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462