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# Business Continuity Plan

> A Business Continuity Plan outlines how your organisation will respond to disruptions step by step, defining key roles, processes, and recovery actions tailored to your critical functions and real-world risks.

*This content is available in full at: https://www.fixinc.io/disciplines/business-continuity-plan*

A Business Continuity Plan (BCP) is more than a document. It serves as your playbook for keeping operations running when the unexpected occurs. The plan defines exactly how your organisation will respond to disruptions, specifying key roles, processes, and recovery actions tailored to your critical functions and real-world risks.

Fixinc builds BCPs with your teams and delivers them [digitally](https://docs.fixinc.io/technology/online-business-continuity-plans.md). Your plan becomes accessible, agile, and easy to update, whether synced with HR systems or printed as a hard copy fallback.

Fixinc does not just write plans. We help teams understand and use them. Our BCPs are built around clarity and ownership, powered by [digital tools](https://docs.fixinc.io/technology/online-business-continuity-plans.md) that integrate with your [Business Impact Analysis](https://docs.fixinc.io/technology/business-impact-analysis.md) and evolve with your business. Advisors maintain the backend, but you can access, update, and engage through our platform. The result is better buy-in, smoother updates, and a plan your team actually trusts.

## Four-Step Delivery Approach

Fixinc delivers Business Continuity Plan development through a structured four-step methodology:

1. **Plan**: Agile, first-principles planning ensures a smooth rollout of your refreshed program
2. **Do**: Business Continuity Plan is rolled out smoothly at your organisation
3. **Check**: Your Business Continuity Plan is draft until validated. We address this through testing and validation activities
4. **Act**: Your team and ours will be ready when your Business Continuity Plan is activated in real-life situations

## Engagement Process

**Initial Contact**

A link will be sent to you via email from our Advisory team. You get to pick a time to chat that is convenient to you, whether over the phone, Teams, Zoom, or in person.

**Discovery Call (30-45 minutes)**

Tell us what your objectives are. We have a set of questions ready for you. We will share how we do things and give you a chance for any questions you have.

**Proposal and Quote**

We will get you a proposal within 24 hours detailing the scope of work. One week later, we will discuss it. Ten minutes later you will have a final quote from us to sign.

**Decision Timeline**

Our clients expect us to be working for them, not chasing proposals. If it is not signed off within five weeks, we will assume it is not the right time.

## Delivery Phases

**Review and Health Check**

All Business Continuity Plan engagements start with a deep review of what is already in place. We set benchmarks formed from best practice and ISO standards.

**Design and Develop**

With as much involvement as necessary from your team, we build out the Business Continuity Plan part of your Business Continuity program to the highest quality available.

**Validate**

Where appropriate, we test and validate your new Business Continuity Plan. This provides tangible evidence of capability and maturity to your stakeholders.

**Maintain**

The number one setback for organisations who embed resilience is momentum. We build a plan to ensure your Business Continuity Plan runs annually.

## Related Business Continuity Disciplines

- [Business Impact Analysis](https://docs.fixinc.io/disciplines/business-impact-analysis.md): Where clarity begins. We break down what matters most so you can protect it, prioritise it, and bounce back fast

- [Business Continuity Training](https://docs.fixinc.io/disciplines/business-continuity-training.md): The Business Continuity efforts you deploy mean nothing if no one knows the fundamentals. We train teams to understand it, own it, and act on it

- [Policy and Framework](https://docs.fixinc.io/disciplines/policy-and-framework.md): Your Business Continuity program is only as strong as its foundation. This is where that foundation starts

- [Threat Intelligence and Analysis](https://docs.fixinc.io/disciplines/threat-intelligence-and-analysis.md): Delivers actionable insights into potential threats, enabling proactive preparedness and tailored responses

- [Business Continuity Policy and Program Management](https://docs.fixinc.io/disciplines/business-continuity-policy-and-program-management.md): Where business continuity becomes real. It is not just about the plan, it is about how the whole thing runs

- [Business Continuity Program Review and Audit](https://docs.fixinc.io/disciplines/business-continuity-program-review-and-audit.md): Your Business Continuity Program is only useful if it works. Review and Audit tells you if it actually does

- [Desktop Scenario Exercises](https://docs.fixinc.io/disciplines/desktop-scenario-exercises.md): Scenario Exercises bring your plans to life. Real events, tailored threats, and tough decisions without the real-world fallout

## Frequently Asked Questions

**What does the Business Continuity Plan discipline involve when delivered by Fixinc?**

Business Continuity Plan at Fixinc is built to be clear, structured, and aligned with our Tungsten Diamond lifecycle. It is tailored to your program maturity and backed by real-world application.

**What kind of outcomes can we expect from engaging in Business Continuity Plan?**

Clients typically gain clarity, leadership alignment, and a measurable shift in preparedness through our Business Continuity Plan delivery, no matter their starting point.

**Does Business Continuity Plan link to other services or tools you offer?**

Yes. Business Continuity Plan often feeds into our other services like planning, validation, or digital tools. We design it to integrate, not sit in a silo.

**How is Business Continuity Plan different from traditional approaches?**

Unlike templated models, our Business Continuity Plan work adapts to the client's sector, stakeholders, and risk profile. It is hands-on, flexible, and always validated.

**How do we know when our Business Continuity Plan activity is fully effective?**

We validate success through exercises, engagement, and outcomes. If your Business Continuity Plan effort drives action, conversation, and continuous use, it is working.

## Case Studies

- [UTS](https://docs.fixinc.io/case-studies/uts.md): How UTS streamlined its emergency plans and built lasting resilience across campus

- [OceanaGold](https://docs.fixinc.io/case-studies/oceanagold.md): How OceanaGold embedded business continuity into mining operations across multiple countries

- [Optus](https://docs.fixinc.io/case-studies/optus.md): From exercise to execution, how Optus reset its continuity and recovery programs

- [EDL](https://docs.fixinc.io/case-studies/edl.md): How EDL brought crisis leadership and business continuity into alignment across its energy operations

- [Stride](https://docs.fixinc.io/case-studies/stride.md): How Stride rebalanced its emergency management plans without disrupting the teams that rely on them

- [Auckland Memorial War Museum](https://docs.fixinc.io/case-studies/auckland-memorial-war-museum.md): How Auckland Museum is preparing for threats without compromising heritage

- [Venues Otautahi](https://docs.fixinc.io/case-studies/venues-tautahi.md): Preparing Venues Otautahi for New Zealand's next stadium

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**View this page online:** https://www.fixinc.io/disciplines/business-continuity-plan

For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462