# OceanaGold Case Study > How OceanaGold embedded business continuity into mining operations across multiple countries, partnering with Fixinc to build a resilience program that works from headquarters to the field. *This content is available in full at: https://www.fixinc.io/case-studies/oceanagold* ## Services Used - [ITDR](https://docs.fixinc.io/service/itdr.md): IT disaster recovery planning and implementation - [Validation Exercise](https://docs.fixinc.io/service/validation.md): Testing and validation of resilience capabilities - [Resilience Training](https://docs.fixinc.io/service/resilience-training.md): Staff training on business continuity procedures - [Business Continuity](https://docs.fixinc.io/service/business-continuity.md): Comprehensive continuity planning and strategy ## The Challenge [OceanaGold](https://oceanagold.com/) operates in some of the world's most high-risk environments. From the cyclone zones of North Queensland to the volcanic hills of the Philippines and the mountainous terrain of New Zealand. As a global mining company with complex supply chains, tight operational dependencies, and strict environmental and regulatory obligations, OceanaGold needed a [business continuity program](https://docs.fixinc.io/service/business-continuity.md) that could do more than tick a box. They needed one that worked in practice, across multiple jurisdictions, and that reflected the realities of mining operations, from remote communications to environmental hazards and unplanned shutdowns. ## The Approach Fixinc worked with OceanaGold's key stakeholders across [Australia](https://docs.fixinc.io/country/australia.md), [New Zealand](https://docs.fixinc.io/country/new-zealand.md), and the Philippines to design and implement a company-wide [business continuity framework](https://docs.fixinc.io/disciplines/policy-and-framework.md) tailored to the mining sector. The engagement started with a series of [Business Impact Analysis](https://docs.fixinc.io/disciplines/business-impact-analysis.md) workshops, helping operational leaders and critical support teams map out dependencies, downtime tolerances, and upstream/downstream impacts of disruption. Fixinc leveraged the [Digital BIA Tool](https://docs.fixinc.io/technology/business-impact-analysis.md) to ensure findings were centralised, accessible, and easy to update. Once the BIA data was validated, Fixinc supported: - [Business Continuity Plan and Strategy](https://docs.fixinc.io/disciplines/business-continuity-plan.md) - Plan Documentation and Sign-off - [Disaster Recovery Integration](https://docs.fixinc.io/disciplines/disaster-recovery-training.md) - [Validation Workshops and Review Sessions](https://docs.fixinc.io/service/validation.md) What made this program different was its practicality. Every recommendation, procedure, and activation step had to work in a mine site context, often with limited connectivity, mobile-only access, and long response timelines. Fixinc worked closely with on-site teams to ensure plans could be executed by those with both field knowledge and crisis responsibility. ## The Outcome OceanaGold now has a standardised business continuity approach that can scale across locations and respond to site-specific threats without losing cohesion. Plans are embedded into daily operations, with local leaders trained in activation and recovery workflows. The company has a clear line of sight between enterprise risk, operational impacts, and recovery priorities and a program built to evolve with changing threats. For a company that lives and works in risk, resilience is now part of the operational DNA. ## The Fixinc Team The following Fixinc team members supported OceanaGold on this engagement: - **Brad Law**: Co-Founder and Global Head of Consulting with a career covering 32 years with hundreds of leading businesses globally - **Ollie Law**: Co-Founder and Managing Director - **Hannah Perry**: Head of Operations - **Ella Gould**: Junior Resilience Specialist ## Related Case Studies - [Stride](https://docs.fixinc.io/case-studies/stride.md): How Stride rebalanced its emergency management plans without disrupting the teams that rely on them - [EDL](https://docs.fixinc.io/case-studies/edl.md): How EDL brought crisis leadership and business continuity into alignment across its energy operations - [Optus](https://docs.fixinc.io/case-studies/optus.md): From exercise to execution, how Optus reset its continuity and recovery programs ## Reference Checks Reference checks with clients like OceanaGold are available upon request. Fixinc has gathered dozens of clients who are prepared to vouch for the service. Reference checks can be arranged even without a proposal or program in place. --- **View this page online:** https://www.fixinc.io/case-studies/oceanagold For program inquiries: [Contact Fixinc](https://www.fixinc.io/contact) | info@fixinc.org | +64 800 349 462